Phlebotomist resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Certified Phlebotomist venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Reliable Phlebotomist specializing in therapeutic phlebotomy, eager to bring my skills to a growing facility.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in within your company.
I am very empathetic which means it will be easy for me to treat consumers and customers with the respect, I would expect for myself.
I can type 40 words a minute.
I have done volunteer work as a teenager in a hospital.
Skills
Recording data
Patient confidentiality
Venipuncture
Infection Control
Sample and specimen collection
Time management
Customer service
Data Entry
Quality control guidelines
Written and verbal communication
Client needs assessments
Work History
01/2017 to 11/2017PhlebotomistChildren's Health | Plano, TX,
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Obtained blood specimens by performing venipunctures and finger sticks multiple times per day.
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Logged patient information and recorded results into system.
Assembled tourniquets, needles and blood collection devices to prepare work trays.
Followed physician orders when administering therapeutic phlebotomy.
Organized daily work based on collection priority.
Stocked phlebotomy cart or carrier with appropriate supplies.
10/2012 to 10/2017CashierHca | Palm Harbor, FL,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with 99% accuracy.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Assisted customers by answering questions and fulfilling requests.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Helped multiple guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Answered questions about store policies and concerns to support positive customer experiences.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
02/2012 to 07/2012Direct Support SpecialistWest Bay Residential Services, Inc. | Warwick, RI,
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Determined specific needs and provided most appropriate level of services for patient well-being.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Remained alert to problems or health issues of clients and competently responded.
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Helped clients manage money, pay bills and shop for groceries or personal items.
Monitored and assisted residents through individual service plans.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Guided patients to restroom, helped with wheelchair bound residents to and from toilet.
Planned, prepared and served meals and snacks according to prescribed diets.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Entrusted to handle confidential and sensitive situations in professional matter.
Ran errands for customers, including shopping, and picking up other necessities.
Documented vitals, behaviors and medications in client medical records.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Shopped for groceries regularly in order to keep house stocked with necessities.
Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
Scheduled and accompanied clients to medical appointments.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Assisted patients with self-administered medications.
Conferred with house nurse to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
12/2008 to 05/2009CSRApex Systems | Moorestown, NJ,
Offered advice and assistance to customers, paying attention to special needs or wants.
Entered customer interaction details to track requests, document problems and record solutions offered.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers in fast-paced environment.
Answered customer telephone calls promptly to avoid on-hold wait times.
Recommended different credit card options to customers, thoroughly explaining details.
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Provided information to customers regarding Sykes's charge card and loyalty program and helped to open and activate new accounts.
Answered constant flow of customer calls with enthusiasm every call.
Education
Expected in 06/2008High School Diploma | Appalachia High , Appalachia, VA, GPA:
Expected in No Degree | PhlebotomyMountain Empre Community College , Big Stone Gap , GPA:
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