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phlebotomist resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Knowledgeable and Dedicated Customer Service professional with more than 5 years experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Phlebotomy
  • Time and Staff Management
  • Customer Service
  • Data Entry
  • Blood Collection
  • Attentive
  • Dependable
  • Supervisory
Education
Stark State College Canton, OH Expected in 05/2020 : Phlebotomy - GPA :

Certified in Phlebotomy, August 2020

Cuyahoga Falls High School Cuyahoga Falls, Expected in 05/2016 High School Diploma : - GPA :
Work History
Community Medical Centers - Phlebotomist
Clovis, CA, 08/2020 - Current
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Organized daily work based on collection priority.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Followed physician orders when administering therapeutic phlebotomy.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening, and insurance exams.
  • Enter billing information and collect payments when required, including safeguarding of assets and credit card information.
  • Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Obtained blood specimens by performing venipunctures and finger sticks up to 40 times per day
American Red Cross - Phlebotomist/Driver
Greenwich, CT, 06/2020 - 08/2020
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Organized daily work based on collection priority.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Obtained blood specimens by performing venipunctures and finger sticks up to 60 times per day.
Wellstar Health System - Care Partner
East Point, GA, 01/2020 - 06/2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and assisted residents through individual service plans.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Transported 50 patients daily via wheelchair to and from rehabilitation and daily activities.
Ensign Group - Dietary Supervisor
Fort Worth, TX, 02/2016 - 11/2019
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Visited with residents to inquire about satisfaction, quality and personal preferences.
  • Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Prepared and expedited food orders to support waitstaff and other team members.

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Resume Overview

School Attended

  • Stark State College
  • Cuyahoga Falls High School

Job Titles Held:

  • Phlebotomist
  • Phlebotomist/Driver
  • Care Partner
  • Dietary Supervisor

Degrees

  • High School Diploma

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