phlebotomist resume example with 3+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
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Experience
10/2020 to Current
Phlebotomist Cuyuna Regional Medical Center – Longville, MN,
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Verified collection orders and communicated discrepancies to nurses.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Labeled patient samples, double-checking all information for accuracy.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
08/2020 to 10/2020
Sales Associate Tilson Home Corporation – Fredericksburg, VA,
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Met merchandise processing standards and maintained organized and accessible work area.
- Acted as initial contact in addressing customer concerns.
- Built trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
02/2020 to 07/2020
Veterinary Technician Massachusetts General Hospital – Newton, MA,
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Prepared and labeled medications and instructed client on administration.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Prepared and reviewed records and consent forms.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Delivered excellent service to pet owners to drive repeat business.
05/2018 to 02/2020
Sales Associate Tilson Home Corporation – Fredricksburg, PA,
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Built trusting relationships with customers by making personal connections.
- Acted as initial contact in addressing customer concerns.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Processed orders through company system and coordinated product deliveries.
- Worked with fellow sales team members to achieve group targets.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Met merchandise processing standards and maintained organized and accessible work area.
Education and Training
: General Studies
Ivy Tech Community College - Terre Haute, IN
Ivy Tech Community College - Terre Haute, IN
Expected in 06/2016 to
High School Diploma:
Terre Haute North Vigo High School - Terre Haute, IN
Terre Haute North Vigo High School - Terre Haute, IN
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Resume Overview
School Attended
- Ivy Tech Community College
- Terre Haute North Vigo High School
Job Titles Held:
- Phlebotomist
- Sales Associate
- Veterinary Technician
- Sales Associate
Degrees
- Some College (No Degree)
- High School Diploma
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