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phlebotomist resume example with 6+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Organized customer service specialist with six years of experience completing projects efficiently by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in all interactions.

Skills
  • Guest relations management
  • Venipuncture
  • Recording data
  • Data Entry
  • Communication skills
  • Cash Handling
  • Hospitality service expertise
Work History
07/2018 to 04/2020 Phlebotomist Global Dynamics | Holland, MI,
  • Obtained blood specimens by performing venipunctures and finger sticks over 100 times per day.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
06/2018 to 09/2019 Office Assistant /Assistant Bookkeeper Cdki Holdings | City, STATE,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
01/2016 to 06/2018 Server Trainer / Shift Key Holder Townhouse Detroit | City, STATE,
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Provided continuous evaluation and feedback to server employees.
  • Counted cash in register drawer at beginning and end of shift.
01/2014 to 01/2016 Server Rosie O Grady's | City, State,
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
Expected in 5 2013 to to High School Diploma | Hazel Park High School, Hazel Park, MI GPA:
Expected in to to | Phlebotomy Macomb Community College, Warren, GPA:
  • Continuing education in Phlebotomy Theory.
Skills
  • Guest relations management
  • Venipuncture
  • Recording data
  • Data Entry
  • Communication skills
  • Cash Handling
  • Hospitality service expertise
Work History
07/2018 to 04/2020 Phlebotomist Octapharma Plasma | Madison Heights, MI
  • Obtained blood specimens by performing venipunctures and finger sticks over 100 times per day.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
06/2018 to 09/2019 Office Assistant /Assistant Bookkeeper MAACO Collision Repair And Auto Painting | Oak Park, Michigan
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
01/2016 to 06/2018 Server Trainer / Shift Key Holder Townhouse Detroit | Detroit , Michigan
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Provided continuous evaluation and feedback to server employees.
  • Counted cash in register drawer at beginning and end of shift.
01/2014 to 01/2016 Server Rosie O Grady's | Ferndale, Michigan
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.

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Resume Overview

School Attended

  • Hazel Park High School
  • Macomb Community College

Job Titles Held:

  • Phlebotomist
  • Office Assistant /Assistant Bookkeeper
  • Server Trainer / Shift Key Holder
  • Server

Degrees

  • High School Diploma
  • Some College (No Degree)

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