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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Competent Phlebotomy Technician with 1.5 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Skills
  • Phlebotomy
  • Specimen collection
  • EKG, IUD cart preparation, Autoclave
  • Medical Terminology
  • OSHA, CLIA, HIPAA compliance
  • Customer service
  • Maintain seamless and effective workflow through effective communication between laboratory, providers, and nurses
  • Sample and specimen collection
  • Specimen Labeling Procedures
  • Blood Specimen Storage
  • Measuring Vital Statistics
  • Quality Control Guidelines
  • Recording Data
  • Billing Inquiries
  • Clerical Duties
  • Following Up
Work History
07/2019 to Current Phlebotomist Interim Healthcare | Saint Charles, IL,
  • Obtained specimens through venipuncture and capillary for laboratory testing
  • Centrifuged blood, transfer serum/plasma, and proper storage for analysis
  • Conducted waived testing such as Urinalysis, HCG, Rapid Strep, etc.
  • Provided diagnostic support with EKG and Vital Signs, IUD cart preparation monitors specimen/medication refrigerators
  • Virtual assistance support such as replying via email and messaging portal
  • Assisted with retrieving missing lab reports, correcting errors, and verbal add-on orders
  • Participated in weekly huddles introducing innovative and abstract ideas
  • Spoke with patients to gather information for lab records, reduced fear or anxiety, and optimize cooperation.
  • Collected over 5000 blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
01/2020 to 06/2020 Volunteer-patient Care Rep| Newyork Presbyterian Saic | Everett, WA,
  • Responded to patient concerns and any immediate patient emergencies.
  • Assisted RN’s with pain management/alarms and ensure each patient is promptly tended to.
  • Fed patients and distributed ice and water when needed.
  • Assisted with calling loved ones, providing reading material, and utmost patient-centered care.
  • Provided support to surgical staff when needed.
  • Replenished supplies and ensures PPE is always readily available.
  • Maintained patient rooms/cubicles to ensure optimum comfort and safety.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted over 50 patients with limited mobility in dressing and undressing, bathing, and other day-to-day needs.
  • Adapted work process and methods based on findings and literature review with limited supervision.
01/2019 to 07/2019 ADMINISTRATIVE ASSISTANT ONE MEDICAL GROUP | City, STATE,
  • Verified patient identification, demographics, and updated patient information.
  • Scheduled patient appointments and follow up when necessary.
  • Assisted with insurance authorization for patient testing or prescriptions.
  • Obtained necessary signatures for consent to treatment and authorization forms.
  • Performed prescription renewals, consult orders, and procedure orders.
  • Retrieved over 20 medical patients' results.
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Assisted patients with limited mobility in dressing and undressing, bathing, and other day-to-day needs.
  • Adapted work process and methods based on findings and literature review with limited supervision.
Education
Expected in 11 2020 Bachelor of Science | Exercise Science Brooklyn College, New York, NY, GPA:
Expected in 0 2017 Associate Degree | Liberal Arts Borough Manhattan Community College, New York, NY, GPA:
Skills
  • Phlebotomy
  • Specimen collection
  • EKG, IUD cart preparation, Autoclave
  • Medical Terminology
  • OSHA, CLIA, HIPAA compliance
  • Customer service
  • Maintain seamless and effective workflow through effective communication between laboratory, providers, and nurses
  • Sample and specimen collection
  • Specimen Labeling Procedures
  • Blood Specimen Storage
  • Measuring Vital Statistics
  • Quality Control Guidelines
  • Recording Data
  • Billing Inquiries
  • Clerical Duties
  • Following Up
Work History
07/2019 to Current Phlebotomist One Medical Group | Brooklyn, NY
  • Obtained specimens through venipuncture and capillary for laboratory testing
  • Centrifuged blood, transfer serum/plasma, and proper storage for analysis
  • Conducted waived testing such as Urinalysis, HCG, Rapid Strep, etc.
  • Provided diagnostic support with EKG and Vital Signs, IUD cart preparation monitors specimen/medication refrigerators
  • Virtual assistance support such as replying via email and messaging portal
  • Assisted with retrieving missing lab reports, correcting errors, and verbal add-on orders
  • Participated in weekly huddles introducing innovative and abstract ideas
  • Spoke with patients to gather information for lab records, reduced fear or anxiety, and optimize cooperation.
  • Collected over 5000 blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
01/2020 to 06/2020 Volunteer-patient Care Rep| Newyork Presbyterian NewYork Presbyterian Hospital | Brooklyn, NY
  • Responded to patient concerns and any immediate patient emergencies.
  • Assisted RN’s with pain management/alarms and ensure each patient is promptly tended to.
  • Fed patients and distributed ice and water when needed.
  • Assisted with calling loved ones, providing reading material, and utmost patient-centered care.
  • Provided support to surgical staff when needed.
  • Replenished supplies and ensures PPE is always readily available.
  • Maintained patient rooms/cubicles to ensure optimum comfort and safety.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted over 50 patients with limited mobility in dressing and undressing, bathing, and other day-to-day needs.
  • Adapted work process and methods based on findings and literature review with limited supervision.
01/2019 to 07/2019 ADMINISTRATIVE ASSISTANT ONE MEDICAL GROUP | New York, New York
  • Verified patient identification, demographics, and updated patient information.
  • Scheduled patient appointments and follow up when necessary.
  • Assisted with insurance authorization for patient testing or prescriptions.
  • Obtained necessary signatures for consent to treatment and authorization forms.
  • Performed prescription renewals, consult orders, and procedure orders.
  • Retrieved over 20 medical patients' results.
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Assisted patients with limited mobility in dressing and undressing, bathing, and other day-to-day needs.
  • Adapted work process and methods based on findings and literature review with limited supervision.

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Resume Overview

School Attended

  • Brooklyn College
  • Borough Manhattan Community College

Job Titles Held:

  • Phlebotomist
  • Volunteer-patient Care Rep| Newyork Presbyterian
  • ADMINISTRATIVE ASSISTANT

Degrees

  • Bachelor of Science
  • Associate Degree

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