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phlebotomist resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking and passionate job seeker with strong organizational and communication skills. Eager to secure Referral Coordinator position. Motivated to learn and grow. With experience working under pressure and adapting to new situations and challenges. Offering reliability, Attention to detail, and good time management.

Skills
  • Staff Phlebotomy Training
  • Problem Solving
  • Sample Processing
  • Specimen Collection
  • Patient Relations
  • Biohazard Policy Compliance
  • Team Leader
  • Attention to Detail
  • Supply Restocking
  • Customer Service
  • Mentoring and Coaching
  • Logical Thinking
  • Office administration
  • Scheduling
  • Professional demeanor
  • Mail handling
  • Good Telephone Etiquette
Work History
Phlebotomist, 02/2022 to Current
Southwest General Health CenterStrongsville, OH,
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
Phlebotomist, 03/2017 to 02/2022
Southwest General Health CenterMiddleburg Heights, OH,
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Organized daily work based on collection priority.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Obtained blood specimens by performing venipunctures and finger sticks 70 or more times per day
Special Service Desk, 01/2017 to 04/2017
Southwest General Health CenterBrunswick, OH,
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Effective liaison between customers and internal departments.
Phlebotomist, 08/2008 to 06/2016
Revere HealthcareCity, STATE,
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Monitored patients for reactions and verified sample quality.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to multiple reference labs daily.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Handled insurance verification tasks using Revere Health's electronic charting software to validate patient insurance information.
  • Logged patient information and recorded results into system.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Obtained blood specimens by performing venipunctures 100 times per day
Education
Certificate: Medical Assisting, Expected in 04/2008 to Ameritech College of Healthcare - Provo, UT
GPA:
High School Diploma: , Expected in 06/2006 to Orem High School - Orem, UT
GPA:

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Resume Overview

School Attended

  • Ameritech College of Healthcare
  • Orem High School

Job Titles Held:

  • Phlebotomist
  • Phlebotomist
  • Special Service Desk
  • Phlebotomist

Degrees

  • Certificate
  • High School Diploma

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