Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Medical records maintenance
Biohazard waste disposal
Manual and finger dexterity
Therapeutic phlebotomy
Tracking specimens
Sharps disposal
Stress management
Drawing blood
Donor screening
Proper storage procedures
Sanitation and sterilization
Quality control
Data entry
HIPAA
Good work ethic
Flexible schedule
PPE use
Basic math
Troubleshooting
Customer service
Experience
01/2020 to Current
PhlebotomistPratt Regional Medical Center – Pratt, KS,
Maintained fully-stocked phlebotomy cart, carrier and station.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Verified collection orders and communicated discrepancies to nurses.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Compiled and submitted data for demographic research.
Upheld donor confidentiality throughout intake and collection process.
Prepared and packaged specimens for courier transport.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Identified patients using proper procedures prior to specimen collection.
Transported specimens following established protocol for temperature and light.
Collected specimens for drug screens, paternity tests and alcohol tests.
Processed client payments and collected appropriate billing information.
Conducted various blood tests and updated results into paper and electronic charts.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Labeled blood vials with critical information like time of collection, date and patient name.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
Labeled patient samples, double-checking information for accuracy.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Used aseptic techniques to maintain specimen integrity.
Disposed of used needles in sharps containers to avoid accidental needlesticks.
Sanitized work area after every patient to prevent contamination and spread of disease.
Interviewed patients to verify test requisitions and patient identity.
Properly stored and transported specimens to prevent loss and delays.
Coordinated workflow based on stat, schedule, or outpatient needs.
Collected blood samples from [Number] individuals per day, maintaining consistent patient flow.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Sterilized instruments and prepared [Number] exam rooms per day.
Assisted medical care providers by aiding with routine and specialized procedures, administering medication and performing [Type] and [Type] tests.
Interacted with patients to gather and record data prior to blood draws.
Treated blood-related chronic disorders by performing therapeutic phlebotomy.
Used multiple electronic medical software to conduct patient intakes and send correspondence.
Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
Interviewed patients and documented details to update and file paperwork.
Built trust and minimized patient discomfort during phlebotomy procedures through [Task] and [Task].
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
01/2019 to 01/2022
Nursing AssistantMhm Services, Inc. – Frackville, PA,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous visit experience.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Managed supplies and restocked inventory to promote optimal availability for patient care.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Recorded patient conditions and vital signs before and after medical operations.
Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Implemented fall prevention techniques as specified in plan of care.
Reported environmental risks or equipment malfunctions to supervisor.
Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Took patients' blood pressure, temperature and pulse and documented height and weight.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Comforted patients and provided reassurance and encouragement.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Followed safe lifting techniques and individual resident lifting instructions.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Planned, prepared and served meals and snacks according to prescribed diets.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Assisted with adequate nutrition and fluid intake.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Used mobility devices to transport patients.
Provided support with bathing, toileting, grooming and washing.
01/2018 to 01/2020
EKG TechnicianMarshfield Clinic – Woodruff, WI,
Performed equipment diagnostics, troubleshooting and evaluations.
Administered continuous and 12-lead electrocardiogram monitoring.
Monitored patients' blood pressure and heart rates before, during and after procedures.
Collaborated effectively with interdisciplinary teams to deliver quality patient care.
Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
Documented findings manually and with recording devices such as [Type] to update medical records.
Compiled data from administered tests and produced reports for submission to [Job title].
Assisted physicians in treating cardiac and peripheral vascular issues with techniques such as implanting pacemakers and inserting balloon angioplasties.
Resolved [Type] patient issues promptly, escalating more serious concerns to [Job title] for assistance.
Performed ultrasounds to diagnose heart conditions and vascular problems.
Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Education and Training
Expected in 09/2018 to to
Associate of Science: Medical Assisting Bryant And Stratton College - Getzville, NY GPA:
Expected in 09/2017 to to
Associate of Science: Forensic Science Hilbert College - Hamburg, NY GPA:
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