Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Compassionate Physical Therapist Assistant offering well-developed skills in customer service and assessing muscular/skeletal conditions. Pursuing a position in a busy healthcare organization where a positive personality and a vast understanding of various medical conditions are highly sought. Loyal, consistent, affable, honest, team-player and friendly.

  • First Aid/CPR
  • USAF medic, trained to operate in hospital and austere, field/combat conditions
  • Military basic training, technical training
  • Nationally certified EMT, BLS, M16 marksmanship medal
  • Positive and enthusiastic patient care advocate with experience as a clinial and field medic
  • Experience as a clinical assistant in a hemotology and oncology office as well as some family/women's health medicine
  • Effective doctor-patient liaison
  • Excellent phlebotomist
  • Knowledgable of EPIC Electronic Medical Records system
12/2016 to Current Phlebotomist Unc Health Care Systems | Hillsborough, NC,
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Built trust and minimized patient discomfort during phlebotomy procedures through codes and subsequent stays.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Used multiple electronic medical software, including EPIC to conduct patient intakes and send correspondence.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Verified collection orders and communicated discrepancies to nurses.
01/2012 to 08/2015 Aerospace Medical Technician Anderson Hospital | Edwardsville, IL,
  • Provided patients with information about treatment plans, prescribed medications and at-home care for chronic and acute conditions.
  • Collected biological samples, handled safely and packaged for laboratory testing.
  • Helped medical staff perform non-invasive procedures and assisted with surgeries.
  • Managed master calendar and scheduled appointments for check-ups, procedures and surgeries.
  • Completed intake interviews and took patient vitals to collect information such as temperature, pulse and weight.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Assessed emergency situations and prioritized medical care for patients.
  • Remained level-headed and proactive during emergency situations.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Inserted IVs and administered oral and injectable medications.
06/2010 to 12/2013 Medical Assistant Berkeley Family Medicine | City, STATE,
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Sterilized medical instruments as needed.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Worked in collaboration with radiologists, sonographers and other healthcare team members.
  • Followed all principles of asepsis and infection control.
  • Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Communicated with patients by phone and via written correspondence.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Education and Training
Expected in 08/2020 Associate of Science | PTA BlueridgeCTC, Martinsburg, WV, GPA:
  • Board of Governors Associates degree achieved here 2018
  • Dean's List Honoree
Expected in 10/2012 Associate of Applied Science | Healthcare METC EMS, San Antonio, TX, GPA:
Expected in 03/2012 | Basic Military Training, Lackland Air Force Base, TX, GPA:

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School Attended

  • BlueridgeCTC
  • Basic Military Training

Job Titles Held:

  • Phlebotomist
  • Aerospace Medical Technician
  • Medical Assistant


  • Associate of Science
  • Associate of Applied Science

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