phlebotomist resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dependable and hardworking individual skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning to maintain à sanitary environment for customers and coworkers.

  • Decision Making
  • Documentation and Recordkeeping
  • Good personal communication
  • Problem Solving
  • Reliable and responsible
  • Cleaned computers
  • Dust, clean windows, mop, vacuum,
  • Shovled drive way, sidewalks and laid salt down
  • Can lift over 40 pounds
  • Cleaned bathrooms
  • Stocked supplies
04/2010 to 11/2013 Phlebotomist Uniontown Hospital | Uniontown, PA,
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Identified patients using proper procedures prior to specimen collection.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Labeled patient samples, double-checking all information for accuracy.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Properly stored and transported specimens to prevent loss and delays.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Collected blood samples from individuals per day, maintaining consistent patient flow.
08/2008 to 04/2010 Medical Assistant Carenational | Lavonia, GA,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Measured patient peak flows to improve workflow efficiency.
08/2007 to 08/2008 Phone Operator State Of Iowa | Hanlontown, IA,
  • AckAnswered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
  • Documented messages left by callers and delivered vital information to intended employees.
  • Connected incoming calls quickly using multi-line telephone system
  • Called clients to leave voicemail reminders of appointment date and time.
  • Oversaw appointment scheduling for corporate employees and company visitors.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Took messages from callers and accurately relayed details to intended staff.
  • Completed connections between callers, departments and professionals.
  • Communicated general company information to inquiring customers in pleasant manner to project positive company image.
  • Provided patient information to visitors and responded to telephone inquiries regarding patient information in accordance with facility policies.
  • Handled incoming/outgoing calls in an attentive courteous and efficient manner according to standard operating procedures.
  • Kept back office clean, wipping down tables, desk, computers, file charts
Education and Training
Expected in 11/2004 to to Medical Assistant Certificate | Medical Assistant Ohio Institute of Health Careers, Columbus , OH GPA:
Expected in 06/2002 to to High School Diploma | Mount Vernon High School, Mount Vernon, OH GPA:

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Resume Overview

School Attended

  • Ohio Institute of Health Careers
  • Mount Vernon High School

Job Titles Held:

  • Phlebotomist
  • Medical Assistant
  • Phone Operator


  • Medical Assistant Certificate
  • High School Diploma

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