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Phlebotomist Resume Example

Resume Score: 80%

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PHLEBOTOMIST
Summary

Hardworking, reliable, and well rounded individual with strong ability in patient communication and customer service. Offering organization, proficiency and accuracy. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Self-Starter with exceptional Motivation
  • Timely Completion of Tasks
  • Excellent Phone Etiquette
  • Organization
  • Customer service
  • Data entry
  • Quality control
  • HIPAA
  • Sanitation and sterilization
  • Medical records maintenance
Experience
Phlebotomist
Kirksville, MT
Associated Pathologists LLC PathGroup/May 2018 to Current
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Verified collection orders and communicated discrepancies to nurses.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
Pharmacy Technician
Kirksville, MO
Rider Drug LLC/Aug 2015 to May 2018
  • Maintained clean and organized pharmacy shelving and work areas.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Prepared and submitted claims to insurance companies for payment.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Dispensed approximately 200 prescriptions daily.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Entered and processed patient prescriptions in company system.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Shift
Kirksville, MO
Tennyson Enterprises Pizza Hut/Sep 2014 to Aug 2015
  • Trained and supervised team members to maximize performance and meet daily objectives.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Increased overall team efficiency and productivity.
  • Managed and mentored 6 staff members.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Oversaw schedules and found coverage for shifts.
  • Documented receipts, employee hours and inventory movements.
  • Cross-trained in every store role to maximize operational knowledge.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Billing Specialist/ First Impressions
Kirksville, MO
Complete Family Medicine LLC/Jul 2011 to Aug 2012
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Followed up on legal claims to update and verify status or patients' of outcome and obtain due payments.
  • Verified proper coding on more than claims per week, investigating and resolving issues to maintain billing accuracy.
  • Established, enforced and optimized billing policies and procedures to maximize revenue, streamline operations and minimize aging balances.
  • Liaised with patients, insurance companies and billing office personnel to effectively create and post bills, obtain payments and update system information.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
  • Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
  • Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
Education and Training
High School DiplomaLaPlata R-II High SchoolMay 2010LaPlata, MO 63549

Took Health Occupations courses my Senior year of high school.

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Resume Overview

Companies Worked For:

  • Associated Pathologists LLC PathGroup
  • Rider Drug LLC
  • Tennyson Enterprises Pizza Hut
  • Complete Family Medicine LLC

School Attended

  • LaPlata R-II High School

Job Titles Held:

  • Phlebotomist
  • Pharmacy Technician
  • Shift
  • Billing Specialist/ First Impressions

Degrees

  • High School Diploma

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