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Pharmacy Technician Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Recently certified Pharmacy Technician well versed in filling medication orders. Carefully maintains customer profiles to prevent contraindicated medication fulfillment. Conscientiously manages inventories to prevent shortages. Ready to grow personal proficiencies while providing invaluable services. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Drug inventory control
  • Pharmacy operations
  • Ordering and stocking medications
  • Proper labeling procedures
  • Point of sale systems proficiency
  • Preparing bulk medications
  • Stocking shelves
  • Troubleshooting malfunctioning equipment
  • Labeling prescriptions
  • Supporting pharmacy operations
  • Quality assurance and control
  • Aseptic techniques
  • Time management
  • Insurance billing
  • Resolving customer issues
  • Problem-solving skills
  • Workflow Optimization
  • FDA compliance
  • Relationship development
  • Process improvement
  • Inventory management
  • Team building
  • Customer service
  • Organization
  • Problem resolution
Experience
Pharmacy Technician, 10/2019 to Current
Mhm Services, Inc. Sneads, FL,
  • Dispensed approximately 150 prescriptions daily.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Prepared prescription transfer requests from competitor companies.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Entered orders into system and filled medication orders.
  • Restocked shelves and prepared expired drugs for return.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Communicated with insurance companies for billing purposes.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Resolved third-party rejection claims.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Prepared and submitted claims to insurance companies for payment.
Merchandiser, 02/2019 to 09/2019
Revzilla Lynnwood, WA,
  • Communicated and coordinated planogram execution with store management.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Upheld stock levels and pricing for multiple product lines.
  • Built effective partner store relationships to improve customer satisfaction.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Displayed appropriate signage for products and sales promotions.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Customer Service Associate, 01/2018 to 02/2019
Lube-Tech Rochester, MN,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Cashier, 09/2016 to 01/2017
Whole Foods Market Hinsdale, IL,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed customer payments quickly and returned exact change and receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
High School Diploma: , Expected in 5 2017
to
Riverbend High School - Fredericksburg, VA
GPA:
: , Expected in
to
Germanna Community College - Locust Dale, VA
GPA:
Activities and Honors
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)

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Resume Strength

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  • Strong Summary
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Resume Overview

School Attended
  • Riverbend High School
  • Germanna Community College
Job Titles Held:
  • Pharmacy Technician
  • Merchandiser
  • Customer Service Associate
  • Cashier
Degrees
  • High School Diploma
  • Some College (No Degree)

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