Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via Rx Connect and PDX and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on prescription fills.

Successful Pharmacy Technician bringing 20 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within retail pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Board certified Pharmacy Technician excited to bring 20 years background in retail pharmacy to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

  • Drug inventory control
  • Verifying orders
  • Stocking shelves
  • Point of sale systems proficiency
  • Ordering and stocking medications
  • Proper labeling procedures
  • Troubleshooting malfunctioning equipment
  • Pharmacy operations
  • Insurance billing
  • Resolving customer issues
  • Insurance Verification
  • Workflow Optimization
  • FDA compliance
  • Time management
  • Labeling prescriptions
  • Problem-solving skills
  • Supporting pharmacy operations
  • Quality assurance and control
03/2001 to Current Pharmacy Technician Us Oncology, Inc. | Temecula, CA,
  • Transmitted daily bulk orders to maintain inventory levels.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Prepared prescription transfers to other pharmacies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Communicated with insurance companies for billing purposes.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received, reviewed, dispensed and labeled over 200 prescriptions daily.
  • Used 8-point check system to verify labeled prescriptions.
  • Supported pharmacist in preparing 200 prescriptions daily.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Handled over 200 daily prescription fills.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Processed prescriptions in Rx Connect, checking against known patient allergies.
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Received, reviewed, dispensed and labeled over 200 prescriptions daily.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
03/2000 to 02/2001 Admissions Ambassador Youngstown State University | Youngstown, OH,
  • Organized recruitment and admission events to drive interest for top prospective students.
  • Listened carefully to all questions and answered truthfully in regards to student activities, on-campus housing and various courses of study.
  • Assisted admissions staff with different administrative duties, including inputting data into [Type] system, filing papers and fielding phone calls.
  • Provided prospective students and parents with informative walking tours of campus.
  • Kept safety of all members of group at high level by pointing out cracked sidewalks, bad lighting and steps and provided assistance as needed.
  • Developed long-term relationships with local partners, including restaurants, cafes, museums and concert halls so travelers could further explore city individually.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
03/1998 to 03/2000 Meal Service Supervisor The Palms Retirement Home | City, STATE,
  • Addressed areas that needed improvement and observed team's performance.
  • Aided onboarding team members with one-on-one training sessions.
  • Delivered exceptional customer service and handled all inquiries and complaints.
  • Kept crew members on task at diverse sites and prepared schedules to carry out accurate work at required times.
Education and Training
Expected in 06/2000 High School Diploma | California High School, Whittier, CA GPA:
Expected in Associate of Arts | Human Services Cypress College, Cypress, CA GPA:

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School Attended

  • California High School
  • Cypress College

Job Titles Held:

  • Pharmacy Technician
  • Admissions Ambassador
  • Meal Service Supervisor


  • High School Diploma
  • Associate of Arts

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