Skilled Pharmacy Technician offering 10 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in cleanroom procedures, regulatory guidelines and overall pharmacy operations. Driven and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Skills
Processing payments
Pharmacy and customer records management
Drug utilization review
Drug inventory management
Pharmaceutical sales and services
Medicare and Medicaid process
Stocking Shelves
Receiving Incoming Supplies
Manual and Automated Medication Dispensing
Drug Storage Procedures
Confidentiality and HIPAA
Advanced Math Skills
Team Leadership
Typing Medication Labels
Answering Customer Questions
Medication dispensing
Work History
11/2010 to 03/2021
Pharmacy TechnicianAmerisourcebergen Corporation - Corporate – Ashburn, VA,
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Set up and modified patient profiles in System to include current information such as medications and insurance details.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Communicated instructions to patients or caregivers.
Counted and labeled prescriptions with correct item and quantity.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Developed network of medical professionals whose referrals led to average increase of number patients per quarter.
Assisted pharmacist by filling prescriptions for customers daily and responding to patient questions regarding prescription and medication-specific issues.
Entered and processed patients' prescriptions into internal system.
Administered and typed on-site immunizations to promote vaccination initiatives for wellness.
Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Collected co-payments or full payments from customers.
05/2007 to 08/2010
Nursing AssistantAtlantic Shores Rehabilitation And Health Center – Millsboro, DE,
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
06/1994 to 12/2000
Office CleanerThe Galt House Hotel – Louisville, KY,
Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
Completed routine floor maintenance, including stripping, sealing and finishing.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Used time management and efficient cleaning methods to meet deadlines.
Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Specialized in working with industrial cleaning products within strict safety procedures.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Education
Expected in
No Degree: Pharmacy Pima Medical Institute - Aurora, CO GPA:
Expected in 08/1999
High School Diploma: North High School - Denver, CO GPA:
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