Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Motivated professional currently pursuing a degree in Speech Language Pathology. Receiving my undergraduate degree at Rhode Island College for Communication Disorders and then continuing my education in a Masters Program for Speech Language Pathology. Time management is a skill I have acquired being a full time worker and student. I learned to balance school work and my work life in order to help me pay for my college education all on my own, while still being in school. Always excited to acquire new skills I am a fast learner and super eager to master the skills introduced. I have a strong background in customer service, I have lots of patience and overall want the experience to be enjoyable for the customers. I am very determined to finish school. Working hard is my number one priority and my major goal in life is to be the best student and employee that I can be.
Skills
Pharmaceutical sales and services
Medicare and Medicaid process
Processing payments
Pharmacy and customer records management
Drug inventory management
Manual and Automated Medication Dispensing
Confidentiality and HIPAA
Assisting Pharmacists
Team Leadership
Insurance Knowledge
First Aid and CPR
COVID-19 Vaccinator
Work History
01/2018 to CurrentPharmacy TechnicianDean Health | Florissant, MO,
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Stocked, labeled and inventoried medication to keep accurate records.
Assisted in preparation, distribution, and storage of pharmaceuticals.
Counted and labeled prescriptions with correct item and quantity.
Communicated directly with doctors offices via telephone, fax, and email.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Collected co-payments or full payments from customers.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Reviewed and verified customer information and insurance provider information.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
10/2019 to 03/2020ServerEdgeworth Park At New Town | Williamsburg, VA,
Greeted and maintained relationships with regular customers.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Took orders and delivered food items to residents in main dining room.
Built long-lasting relationships with residents.
Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
Complied with health and safety regulations, maintaining top cleanliness and organization.
05/2019 to 09/2019ServerEdgeworth Park At New Town | Williamsburg, VA,
Greeted and maintained relationships with regular customers.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Delivered quality services while maintaining friendly and welcoming environment.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Built long-lasting relationships with residents.
Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
Complied with health and safety regulations, maintaining top cleanliness and organization.
Education
Expected in Bachelors in Communication Disorders | Speech Language PathologyRhode Island College, North Providence, RI, GPA:
Continuing education in Speech Language Pathology
Expected in 12/2020Associate of Arts | General StudiesCommunity College Of Rhode Island, Warwick, RI, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.