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Pharmacy Technician Externship resume example with 5+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Service-oriented Pharmacy Technician Trainee with extensive medical terminology knowledge and the ability to compound medications. Skilled at maintaining drug inventory levels and providing exceptional customer service. Personable pharmacy clerk professional with over 3.5 years of successful experience in closed door, long term care pharmacy with a strong background in guiding and assisting customers over the phone, helping coworkers and completing important pharmacy tasks. Productive in prescription processing, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, efficiently ringing customers and requesting refills from physicians. Strengths in telecommunications and maintaining patients' records, backed by training on Digital Rx and QuickMar interfaces.

Skills
  • HIPAA Compliance
  • Intravenous admixture preparation
  • Team collaboration
  • Drug inventory management
  • Pharmacy protocols
  • Manual and automated medication dispensing
  • Customer care standards
  • Professional communication
  • Typing Medication Labels
  • Assisting Pharmacists
  • Insurance Knowledge
  • Telephone reception
  • Relaying correspondence
  • Building relationships
  • Verbal communication skills
Work History
05/2021 to Current Pharmacy Technician Externship Legacy Community Health | Stafford, TX,
  • Perform various pharmacy operational activities in both inpatient and outpatient settings with strong commitment to accuracy, efficiency and service quality.
  • Prepackage unit dose medications using MTS-350 and Autoprint prepackaging machines.
  • Restock automated medication dispensing equipment (carousel), checking medication expiration dates and rotate medications accordingly.
  • Reduce supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
  • Pull batch/ PSB medications using WorkFlow RX and sort into proper bins.
  • Restock medications in Omnicell medication drawers/ bins.
  • Pull medication for missed doses and utilize tube system to get medication to proper nurses station in a timely manner.
  • Respond to nurses regarding status of missed dose medication using TheraDoc.
  • Confirm active medication orders using Vista.
  • Prepare intravenous solutions using aseptic techniques.
  • Collate prescription labels and pull medications to be filled.
10/2017 to Current Pharmacy Clerk Mattel Inc. | Kingsport, TN,
  • Process approximately 50-100 incoming drug orders daily using DigitalRx.
  • Prepare labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Establish and maintain patient profiles, updating organizational database with current information utilizing QuickMar interface.
  • Coordinate with insurance representatives to process claims/ rejections and calculate correct co-pay information for patients.
  • Complete cash register transactions by handling credit and cash payments using pharmacy register system.
  • Guide and supported more than 100 customers via phone each day.
  • Manage files and records for clients and adhere to safety procedures to prevent breaches and data misuse.
08/2016 to 02/2018 Server Mattel Inc. | Las Vegas, NV,
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Assisted customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Served needs of more than 100 customers in busy restaurant environment.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Greeted and maintained relationships with regular customers.
03/2016 to 07/2017 Server 24 Carrots Catering And Special Events | City, STATE,
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Maintained buffet stations as well as self-serve drink/ dessert stations, keeping well stocked and maintaining cleanliness.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
  • Set up and broke down catering services at wedding, birthday and other high end events.
  • Arranged linens and table settings according to seating plan and event theme.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Served appetizers, entrees and refilled beverages for events up to 400 guests.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Cleared dishes and glassware quickly following each course.
  • Monitored dietary restrictions and served guests with special needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Expected in High School Diploma | Excelsior Charter High School, Victorville, CA GPA:
Expected in 2021 Pharmacy Technician | Pharmacy Technology Venice Community Adult School & Skills Ctr. - University CAS, Los Angeles, CA GPA:
Certifications
  • CPT I- Phlebotomy Technician
  • CMA - Certified Medical Assistant

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Resume Overview

School Attended

  • Excelsior Charter High School
  • Venice Community Adult School & Skills Ctr. - University CAS

Job Titles Held:

  • Pharmacy Technician Externship
  • Pharmacy Clerk
  • Server
  • Server

Degrees

  • High School Diploma
  • Pharmacy Technician

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