pharmacy technician resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Patient-oriented and self motivated Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Manages front end sales and associates in addition to daily responsibilities as a technician. Always seeking growth and betterment of myself and the company I am employed for.
Skills
Verifying orders
Inventory control
Workflow optimization
Insurance verification and billing
Resolving customer issues
Quality assurance and control
FDA compliance
Problem-solving skills
Merchandising knowledge
Relationship selling
Dispute mediation
Superb time management
Listening skills
Retail merchandising expertise
Customer- and service-oriented
Team player mentality
Excellent communication skills
Strategic planning
Business development
Reliable and punctual
Outgoing personality
Energetic self-starter
POS system operation and money handling
Multitasking
Training & Development
Organizational skills
Experience
Pharmacy Technician, 03/2020 - Current Decypher – Tinker Afb, OK,
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Transmitted daily bulk orders to maintain inventory levels.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
Cross-promoted supplement and nutritional products to maximize add-on sales.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Verified patients' identities at pickup to prevent sale of wrong medications.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Established and updated patient profiles, medications and insurance details.
Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Adhered to infection control policies and procedures to prevent spread of disease.
Prepared pricing and instruction labels for placement on prescriptions.
Compiled customer demographic, allergy and medical history background.
Received, reviewed, dispensed and labeled over 350 prescriptions daily.
Closely inspected medications to determine accuracy of identities, strengths and purities.
Processed prescription transfer requests from competitors.
Verified and filled over 350 prescriptions per day in busy retail pharmacy setting.
Verified and filled medications for up to 300 patients per day, maintaining 95% accuracy.
Entered patient and medication information into PioneerRx to generate prescription labels.
Requested scripts from doctors and verified insurance and coding.
Merchandised related products to drive pharmacy department sales.
Sales Associate Team Leader, 12/2019 - Current Gpm Investments – Carrollton, IL,
Assisted teammates with sales-processing tasks to meet daily sales goals.
Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
Trained 18 team members to carry out department tasks.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Acted as initial contact in addressing customer concerns.
Coordinated activities with other departments to ensure quality customer service.
Built trusting relationships with customers by making personal connections.
Met merchandise processing standards and maintained organized and accessible work area.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped average of 500 customers per day by responding to inquiries and locating products.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through company system and coordinated product deliveries.
Prepared cash deposits up to $9,000 with zero discrepancies.
Won store sales competition for item promotions, resulting in monetary bonuses per product sold.
Acted as point of contact for internal and external customers across departments.
Managed sales associate schedule to ensure adequate staff was present to boost efficiency.
Continued to manage majority of front end tasks while taking on the role of lead pharmacy technician.
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