LiveCareer-Resume

pharmacy technician resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in both the pharmacy and healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Drug inventory management
  • Insurance Knowledge
  • Patient education and counseling
  • Patient Care
  • Medicare and Medicaid process
  • Answering Customer Questions
  • Skill-Building Exercises
  • Supervision
Education
University of Missouri - St Louis St Louis, MO Expected in 12/2017 Bachelor of Science : Psychology - GPA :
  • Minored in Sociology
Work History
Iconma, L.L.C. - Pharmacy Technician
Vienna, VA, 11/2018 - Current
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted, measured and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
Uc Health - Behavioral Health Technician
Thornton, CO, 02/2018 - 04/2020
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Performed client intake procedures according to internal standards for all new admissions.
  • Assessed clients upon admission and discharge to detox; took blood draws for labs.
  • Searched resident belongings prior to and during stays.
  • Conducted client rounds every 7 minutes to check on residents.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Facilitated on-site activities, support groups and outings for clients.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
Greater Baltimore Medical Center - Clinical Pharmacy Technician
Columbia, MD, 03/2017 - 02/2018
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Input all patient data regarding claims and prior authorizations into system accurately.
  • Fielded telephone inquiries on authorization details from plan members and medical staff.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Trained staff on operating procedures and company services.
  • Cross-trained and provided back up for customer service managers.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Aaa Of Southern California - Data Entry Clerk
Lees Summit, MO, 11/2013 - 02/2016
  • Obtained scanned records and uploaded into database.
  • Evaluated source documents to locate information needed for each data entry field.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Entered client information into databases quickly and with minimal errors.
  • Verified accuracy and validity of data entered in databases

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Missouri - St Louis

Job Titles Held:

  • Pharmacy Technician
  • Behavioral Health Technician
  • Clinical Pharmacy Technician
  • Data Entry Clerk

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: