Pharmacy Technician resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I'm motivated and a detail-oriented employee. I ensure an efficient work flow and meet the tasks at hand with my best foot forward. I enjoy learning and growing in my field of work and to not only improve professionally but personally too.

  • Ability to perform tasks with accuracy and precision
  • Customer service and building customer relationships
  • Pharmacy and customer records management
  • Confidentiality and HIPAA
  • Problem solving
  • Insurance Knowledge
  • Microsoft office
  • Point of Sale Knowledge
  • Processing payments
  • Computer Experience
  • Scheduling
  • Word Processing
  • Policies And Procedures
Work History
Pharmacy Technician, 11/2019 - Current
Legacy Health System Eugene, OR,
  • Was appointed to lead Covid-19 tester amidst the pandemic.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and measured medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications and finding cheaper billing alternatives.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Processed incoming drug orders.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Coffee Barista, 07/2019 - 09/2019
Hyatt Oceanside, CA,
  • Learned every menu preparation and numerous off-menu drinks to meet all customer needs.
  • Prioritized drink requests while managing interruptions.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Kept an organized and sanitary work environment even in the busiest of times.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Controlled line and crowd with quick, efficient service.
  • Managed time accordingly to ensure an efficient and pleasant day for colleagues and customers.
  • Maintained regular and consistent attendance and punctuality.
  • Restocked display cases with attractive arrangements to promote specialty food items.
  • Maintained all proper inventory on all products to keep a functional cafe.
  • Frequent register operation
Waitress, 11/2018 - 02/2019
Uncle Julio's Arlington, TX,
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Prepared beverages and filled food orders for customers.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Bachelors: Accounting And Finance, Expected in
Penn State Behrend - 4701 College Dr, Erie, PA 16563,

Enrolled in 2018 to 2019, but had to take a break due to financial issues.

High School Diploma: , Expected in 03/2018
Pennsylvania Cyber Charter School - 652 Midland Ave, Midland, PA 15059,

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Resume Overview

School Attended

  • Penn State Behrend
  • Pennsylvania Cyber Charter School

Job Titles Held:

  • Pharmacy Technician
  • Coffee Barista
  • Waitress


  • Bachelors
  • High School Diploma

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