Pharmacy Technician resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
I'm motivated and a detail-oriented employee. I ensure an efficient work flow and meet the tasks at hand with my best foot forward. I enjoy learning and growing in my field of work and to not only improve professionally but personally too.
Skills
Ability to perform tasks with accuracy and precision
Customer service and building customer relationships
Pharmacy and customer records management
Confidentiality and HIPAA
Problem solving
Insurance Knowledge
Microsoft office
Point of Sale Knowledge
Processing payments
Computer Experience
Scheduling
Word Processing
Policies And Procedures
Work History
Pharmacy Technician, 11/2019 - Current Legacy Health System – Eugene, OR,
Was appointed to lead Covid-19 tester amidst the pandemic.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted and measured medications following standard procedures.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications and finding cheaper billing alternatives.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Processed incoming drug orders.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Stocked, labeled and inventoried medication to keep accurate records.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Coffee Barista, 07/2019 - 09/2019 Hyatt – Oceanside, CA,
Learned every menu preparation and numerous off-menu drinks to meet all customer needs.
Prioritized drink requests while managing interruptions.
Recommended products based on solid understanding of individual customer needs and preferences.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Kept an organized and sanitary work environment even in the busiest of times.
Constantly expanded personal knowledge of coffee styles and varieties.
Controlled line and crowd with quick, efficient service.
Managed time accordingly to ensure an efficient and pleasant day for colleagues and customers.
Maintained regular and consistent attendance and punctuality.
Restocked display cases with attractive arrangements to promote specialty food items.
Maintained all proper inventory on all products to keep a functional cafe.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Prepared beverages and filled food orders for customers.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Bachelors: Accounting And Finance, Expected in - Penn State Behrend - 4701 College Dr, Erie, PA 16563, GPA:
Enrolled in 2018 to 2019, but had to take a break due to financial issues.
High School Diploma: , Expected in 03/2018 - Pennsylvania Cyber Charter School - 652 Midland Ave, Midland, PA 15059, GPA:
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