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Pharmacy Technician Resume Example

Resume Score: 100%

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PHARMACY TECHNICIAN
Summary

I love working with others and handling customers to the best of my ability. I am hardworking and do the best I can at tasks I am given. I am passionate about working with the public and helping others. I am a team player and work hard to get the job complete at a successful and timely manner. I'm reliable and friendly and can handle multiple responsibilities.

Highlights
  • Cash handling accuracy
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Expert understanding of Medicare and Medicaid processes
  • Exceptional patient care and interaction
  • Excellent telephone etiquette
  • HIPAA trained
  • Abbreviations comprehension
  • Counting and pouring expertise
  • retail pharmacy professional
Experience
Community Hospital SouthIndianapolis, INPharmacy Technician04/2016 to 10/2018
  • Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
  • Directed operations to increase efficiency and minimize patient wait times.
  • Labeled all products appropriately, including cautionary and auxiliary labels.
  • Followed state and federal record keeping guidelines  for legend drugs and controlled substances.
  • Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
  • Accurately recorded compounded products and prepared appropriate labels.
  • Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
  • Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
  • Appropriately resolved customer issues, complaints and questions.
  • Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
  • Consistently upheld proper pharmacy and general safety procedures and standards.
  • Dispensed and delivered patient medications to patients throughout the hospital.
  • Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.
CVS PharmacyWhiteland, INPharmacy Tech03/2012 to 10/2018

Answered customers' questions and addressed problems and complaints in person and via phone. Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Accurately recorded compounded products and prepared appropriate labels.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Precisely processed third party prescriptions and managed adjudication review.

Franklin MeadowsFranklin, INHousekeeper/Laundry Aid09/2011 to 04/2012

Hand dusted and wiped clean office furniture, fixtures and window sills.Swept and damp-mopped private stairways and hallways.Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.Emptied and cleaned all waste receptacles.Cleaned and returned vacant rooms to occupant-ready status.Cleaned and returned vacant rooms to occupant-ready status.Stocked toilet tissue and paper towels, as well as other restroom supplies.Replenished guest supplies and amenities.Removed trash and dirty linens from room attendant carts.

Great TansGreenwood, INShift Leader/Customer Service10/2007 to 09/2011

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Education
High School Diploma2009Whiteland Community High School, Whiteland, IN, U.S.
Associate of Science:Registered Nursing2012MedTech College, Greenwood, IN
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Resume Overview

Companies Worked For:

  • Community Hospital South
  • CVS Pharmacy
  • Franklin Meadows
  • Great Tans

School Attended

  • Whiteland Community High School
  • MedTech College

Job Titles Held:

  • Pharmacy Technician
  • Pharmacy Tech
  • Housekeeper/Laundry Aid
  • Shift Leader/Customer Service

Degrees

  • High School Diploma 2009
    Associate of Science : Registered Nursing 2012

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