pharmacy technician resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

  • Pharmacy Operations
  • Stocking Shelves
  • Proper Labeling Procedures
  • Preparing Bulk Medications
  • Drug Inventory Control
  • Ordering and Stocking Medications
  • Prescription Refill Fulfillment
  • Prescription Pricing
  • Dispensing Medications
  • Prescription Filling and Labeling
  • Customer Service
  • Medication Documentation
  • Cash Register Operations
  • Answering and Routing Calls
  • Prescription Order Verification
  • Verbal and Written Communication
  • Patient Profile Setup
  • Prioritization and Organization
  • Detail-Oriented
  • Equipment Cleaning and Maintenance
  • Inventory Management
  • Relationship Building
  • Payment Processing
  • Regulatory Compliance
  • Medication Storage and Labeling
  • Cleaning and Sanitizing
  • Workflow Optimization
  • Problem-Solving Skills
  • Labeling Prescriptions
  • Insurance Verification
  • Quality Assurance and Control
Pharmacy Technician, 03/2018 to 04/2023
SpartannashOmaha, NE,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Maintained proper storage and security conditions for drugs.
  • Prepared and processed medical insurance claim forms and records.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Established or maintained medications and other patient profiles.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Delivery Driver, 03/2015 to 07/2019
Ajax Distributing CompanyClarksville, TN,
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Kept accurate logs of all deliveries and trips.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Presented order bills and collected payments for deliveries.
Dietary Manager, 06/2002 to 10/2007
Signature HealthcareLafayette, IN,
  • Complied with company protocols by maintaining sales floor and back stock inventory levels.
  • Educated new employees on proper facility procedures and policies, following [Type] policies.
  • Established healthful and therapeutic meal plans and menus for individuals with health conditions.
  • Instructed and administered facility menu and policy exam to new employees.
  • Coordinated food inventory and maintained costs within budget guidelines.
  • Trained, disciplined and motivated staff to give all residents and guests top-notch service.
  • Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
  • Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
  • Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
  • Completed multiple duties by handling [Type] transactions, maintaining cleanliness and displaying exceptional customer service.
  • Evaluated food production to check whether food was being made, portioned and handled correctly.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Assisted staff by serving food and beverages or bussing tables.
  • Explained goals and expectations required of trainees.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Distributed food to service staff for prompt delivery to customers.
Line Cook, 02/1997 to 06/2002
SentryAlbany, NY,
  • Cooked multiple orders simultaneously during busy periods.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Adhered to portion controls and presentation specifications.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.
Education and Training
High School Diploma: , Expected in 06/1999 to Guilford High School - Guilford, CT

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Resume Overview

School Attended

  • Guilford High School

Job Titles Held:

  • Pharmacy Technician
  • Delivery Driver
  • Dietary Manager
  • Line Cook


  • High School Diploma

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