Highly skilled pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Skills
Reading Comprehension
Active Listening
Patient Profile Setup
Organization and Prioritization
Answering and Routing Calls
Customer Needs Assessments
Critical Thinking
Quality Processes
Communications Strategies
Attention to Detail
Records Management Systems
Effective Working Relationships
Complex Problem-Solving
Work History
02/2022 to Current
Pharmacy TechnicianSt. Elizabeth Healthcare – Florence, KY,
Process prescriptions from doctor's including translating and providing instructions best for the patient, make annotations for the pharmacist and pharmacy staff regarding matters that need to be taken into consideration when working on the prescription.
Processing medical insurance claims and billing.
Count and label prescriptions with correct item and quantity.
Stock, label and inventory medication to keep accurate records.
Packaging and labeling prescription bottles.
Dispensing and measuring medications accurately and efficiently.
Clearly identify applicable HIPPA laws when speaking to patients over the phone.
Access information quickly and efficiently.
Assist patients transferring and updating profiles and prescriptions.
Answer questions regarding our inventory from doctors or other pharmacies and insuring medications not in stock are ordered from available resources.
Create profiles for patients.
Process vaccine protocols, collect health insurance cards, and process medical billing.
Answer incoming phone calls and address questions from customers and healthcare providers.
Calculate dosage, fill prescriptions and prepare prescription labels with absolute accuracy.
Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
07/2021 to 02/2022
Pet Care AssociateVca Antech, Inc. – Clermont, FL,
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Communicated with clients about schedules, requirements and animal personalities.
09/2019 to 03/2020
WaitressHoliday Retirement – North Logan, UT,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
08/2017 to 05/2019
PorterCushman & Wakefield – Neenah, WI,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Expected in 05/2019 to to
Board Licensed Esthetician: Esthiology Aveda Institute - East Lansing MI - East Lansing MI, GPA:
As a board certified esthetician I served as a skincare specialist who evaluated the treatment of a client's skin, determined which treatments were best for enhancing their appearance and administered the treatments.
Expected in 12/2018 to to
High School Diploma: Grand Ledge High School - Grand Ledge, MI GPA:
I served on the newspaper for 2 years in high school. My experience with the newspaper developed my passion for writing. My time spent writing for the newspaper also developed strong skills with computer systems, effective communication, and building partnerships.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.