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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Summary

I am currently working as a Pharmacy Technician with 4 years of experience and strong leadership, pharmacy operations, and customer service skills. Expert in filling prescriptions within fast-paced, high-volume settings. Seeking to leverage background and success to take next career step as a lead Pharmacy Technician in the near feature. I adapt easily to any type of work setting and very easy to along with my coworkers. Always looking to work better and achieve more as a team/group rather than only for my self.

Skills
  • Point of sale systems proficiency
  • Troubleshooting malfunctioning equipment
  • Verifying orders
  • Ordering and stocking medications
  • Preparing bulk medications
  • Drug inventory control
  • Time management
  • Problem-solving skills
  • Supporting pharmacy operations
  • Insurance billing
  • Customer service
  • Business operations
  • Relationship development
  • Team building
  • Systems implementation
  • Financial and cash flow analyses
  • Multi-unit operations management
  • Client support
  • Productivity improvement specialist
  • Incidents management
Experience
Pharmacy Technician, CVS Health, July 2016-CurrentPanama City, FL
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Verified and filled over 300 prescriptions per day in a busy retail pharmacy setting.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Prepared and submitted claims to insurance companies for payment.
  • Promoted health and well-being of patients by administering flu immunizations.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Prepared medication labels with item name and quantity.
  • Entered and processed patient prescriptions in company system.
  • Entered orders into system and filled medication orders.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Communicated with insurance companies for billing purposes.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
Shift Leader, Marble Slab Creamery, May 2014-May 2016Panama City Beach, FL
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Participated in daily shift exchanges to coordinate tasks and handle special needs.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Mentored team members on techniques necessary to complete job tasks.
  • Ran daily reports to assess performance and make proactive adjustments.
Front Desk Receptionist, Choice Hotels, August 2012-March 2014Panama City, FL
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Computed guest billings and posted charges to room accounts.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Monitored reservations to track incoming parties and special events.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Secured guest valuables in main safe or individual boxes.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Responded to inquiries and room requests made online, by phone or email.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Managed all front desk operations for busy high-volume hotel.
  • Set guest and group reservations and processed check-ins and check-outs.
Education and Training
Diploma in Pharmacy Technician Gulf Coast State College, , Panama CityFLMay 2015
Bachelor of ScienceGulf Coast State College, Panama CityFL
Associate of ArtsGulf Coast State College, , Panama CityFLAugust 2014
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Resume Overview

Companies Worked For:

  • CVS Health
  • Marble Slab Creamery
  • Choice Hotels

School Attended

  • Gulf Coast State College

Job Titles Held:

  • Pharmacy Technician
  • Shift Leader
  • Front Desk Receptionist

Degrees

  • Diploma in Pharmacy Technician
    Bachelor of Science
    Associate of Arts

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