pharmacy technician resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Efficiency-driven office associate with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals. Industrious administrative team member with proven organizational, time management and multitasking abilities in several computer software settings. Consistently seek ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Professional and well-grounded office team member with superior clerical skills and customer privacy expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.
Skills
Drug inventory control
Proper labeling procedures
Pharmacy operations
Supporting pharmacy operations
Resolving customer issues
Insurance billing
Labeling prescriptions
Time management
Quality assurance and control
Problem-solving skills
Experience
Pharmacy Technician, 01/2020 - 03/2020 St. Charles Health System – Bend, OR,
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Filled over 100 medication orders daily and entered orders into system.
Maintained lines of communication with patients, providing instructions and general support.
Verified and filled over 100 prescriptions per day in busy pharmacy setting.
Used 8-point check system to verify labeled prescriptions.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Inventory Control Specialist, 04/2017 - 12/2019 Beyond Meat Inc. – Columbia, MO,
Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
Documented production volume, materials consumption and quality issues in Excel to keep management well-informed and support proactive planning.
Consulted with department supervisors and teams to evaluate needs and discuss corrective actions for individual concerns.
Revised production schedules to account for changing designs, shortages and other types of interruptions.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Collaborated with management, sales and engineering to adjust plans and maintain targets.
Verified prices and computed totals to complete accurate invoices.
Monitored project progress and presented status to leaders to solve productivity issues.
Analyzed shortages and reported findings to VPO, focusing on continuous improvement.
Strengthened operational efficiencies and traceability by utilizing organizational filing systems for product placement.
Executed on-time and under-budget project management on complex issues for senior leadership.
Investigated and resolved variances with inventory records.
Pharmacy Technician, 03/1996 - 01/2010 St. Charles Health System – Redmond, OR,
Assisted pharmacist in daily operations tasks and administrative tasks.
Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
Answered 200 plus telephone calls in average 9 hours and assisted customers by directing calls to appropriate personnel.
Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Office Administrator, 07/1990 - 02/1996 Kaleidoscope – Indianapolis, IN,
Interfaced with customers to bring accounts current with suitable repayment plans.
Partnered with cash application team and credit manager on timely and accurate posting of remittances.
Accepted and processed customer payments and applied toward account balances.
Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of 100's invoices monthly.
Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
Minimized loss by negotiating payment terms directly with clients, consistently achieving 94% recovery rate.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Handled all delegated tasks, including payroll and insurance.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
High School Diploma: , Expected in 05/1991 - Summertown High - Summertown, TN, GPA: Status -
Associate of Applied Science: Secretarial Studies And Office Administration, Expected in 05/1994 - Columbia State Community College - Columbia, TN GPA: Status -
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