pharmacy technician resume example with 8+ years of experience
Thorough Billing Specialist offers account management, account reconciliation and invoicing expertise coupled with outstanding time management and data entry capabilities. Focused and meticulous professional with 1 years of comprehensive experience developing and sending bills to customers for services. Solid grasp of MS Office and ER software. Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen. Accomplished Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients. Successful Pharmacy Technician bringing 7 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
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- Verified and filled medications for up to 200 patients per day, maintaining 100% accuracy.
- Processed prescription transfer requests from competitors.
- Compiled customer demographic, allergy and medical history background.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Generated and sent invoices, reminders and notices to customers and third parties.
- Organized, opened and filed incoming mail.
- Reached out to customers and paying entities to seek current and late payments.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Processed and sent invoices, adjustments and credit memos to customers.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Managed numerous client accounts to track and collect money owed.
- Leveraged integrated billing software to submit accurate claims.
- Investigated and resolved issues to maintain billing accuracy.
- Managed account receivables to maintain payments within net terms.
- Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
- Completed billing audits in identified timeframes to report and investigate findings.
- Worked with team members and leadership to identify and develop process improvements.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Performed scheduled inventory counts and supply audits.
- Coordinated inventory, stocking and ordering.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Performed inventory cycle counting and identified discrepancies.
- Participated in physical inventory counts to keep information accurate and current.
- Managed daily cycle counts and full audits every day to keep inventory records accurate and current.
- Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
- Requested scripts from doctors and verified insurance and coding.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Processed prescription transfer requests from competitors.
- Closely inspected medications to determine accuracy of identities, strengths and purities.
- Compiled customer demographic, allergy and medical history background.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Certified by the Pharmacy Technician Certification Board (PTCB)
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Resume Overview
School Attended
- Liberty High School
- Williamsburg Technical College
- Monroe College
- Williamsburg Technical College
Job Titles Held:
- Pharmacy Technician
- Billing Assistant
- Inventory Specialist
- Pharmacy Technician
Degrees
- High School Diploma
- Certification
- Associate of Applied Science
- Certification
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy