pharmacy technician resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Knowledgeable pharmacy technician skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Effective at processing and filling prescriptions under direction of fully qualified pharmacist. Customer service-oriented and well-organized with solid understanding of pharmacy operations and regulations. Basic english/russian skills.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
Customer service-oriented
Spa maintenance
Attentive to detail
Stock replenishment
Problem solving
Detail-oriented
Preparing bulk medications
Stocking shelves
Ordering and stocking medications
Troubleshooting malfunctioning equipment
Point of sale systems proficiency
Proper labeling procedures
Drug inventory control
Pharmacy operations
Workflow Optimization
FDA compliance
Time management
Supporting pharmacy operations
Problem-solving skills
Insurance billing
Resolving customer issues
Verifying orders
Labeling prescriptions
Proficient in excel/word document
Experience
07/2018 to 07/2019
Pharmacy TechnicianUnited Family Of Stores – Lubbock, TX,
Restocked shelves and prepared expired drugs for return.
Ordered medicines to meet anticipated demand from patients and reduce backorders.
Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
Trained 4 new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Efficiently responded voicemails to promote assistance and service to customers.
Administered medications as per pharmacist orders.
Dispensed approximately 250 prescriptions daily.
Filled and processed prescriptions to ensure prompt and efficient patient care.
Maintained lines of communication with patients, providing instructions and general support.
Communicated with insurance companies for billing purposes.
01/2018 to 07/2019
Human Resources AssistantDignity Health – Devils Lake, ND,
Assisted with recruiting, background checks and reference checks.
Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
Stayed current on EEO, ADA and other applicable federal and state policies governing employment.
Worked with HR management to devise and update policies based on changing industry and social trends.
Ensured employee time sheets were accurate while updating information in QuickBooks.
Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Responded to questions and concerns of new hires.
Managed payroll processing duties consistently meeting all deadlines.
Trained and developed team members on HR and administrative functions.
Performed customer service functions by answering phone calls daily.
Completed payroll processing for over 100 employees.
Reconciled payroll accounts.
Spearheaded full-cycle HR processes including, advertising jobs, booking interviews, conducting hiring activities and interviews, investigating candidate backgrounds and orienting new employees.
03/2016 to 08/2017
Pharmacy TechnicianUnited Family Of Stores – Amarillo, TX,
Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
Restocked shelves and prepared expired drugs for return.
Ordered medicines to meet anticipated demand from patients and reduce backorders.
Maintained lines of communication with patients, providing instructions and general support.
Communicated with insurance companies for billing purposes.
Answered patient questions regarding medication.
Efficiently responded voicemails to promote assistance and service to customers.
Communicated extensively with patients to provide assistance, support and instructions.
Filled and processed prescriptions to ensure prompt and efficient patient care.
Administered medications as per pharmacist orders.
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