Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented Pharmacy Clerk with 1 years of experience in pharmacy settings. Highly skilled in dispersing and packaging prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention.

  • Processing payments
  • Updating Medication Histories
  • Assisting Pharmacists
  • Team Leadership
  • Answering Customer Questions
  • Secure storage of medications
  • Patient confidentiality
  • Bilingual customer service
Work History
Pharmacy Technician, 08/2016 - 07/2020
American Advanced Management, Inc Coalinga, CA,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Set up and modified patient profiles in system to include current information such as medications and insurance details.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked automated medication dispensing equipment.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Processed incoming drug orders.
  • Counted and labeled prescriptions with correct item and quantity.
Assistant Manager Trainee, 08/2016 - 07/2020
Rural King Bedford, IN,
  • Optimized processes and supervised 10 employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Defined clear targets and objectives and communicated to other team members.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Front End Manager, 01/2012 - 07/2016
Albertsons Companies Brentwood, CA,
  • Oversaw cash flow of store, including cashier operations, bookkeeping and security.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Evaluated employee performance and made recommendations for improvements.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Maintained strong customer relations and effective customer service standards.
  • Recorded financial transactions and performed account reconciliations.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Codified office structures and processes to promote teamwork and performance.
Teller Supervisor, 03/1995 - 01/2012
Central Bancompany Columbia, IL,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted cash drawers and made bank deposits.
  • Educated customers on use of banking website and mobile apps.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served our Bilingual and customers in a friendly, efficient manner following outlined steps of service.
  • Maintained energy and enthusiasm in fast-paced environment.
No Degree: Basic Classes, Expected in
College of Lake County - Grayslake, IL
High School Diploma: , Expected in 06/1993
Taylor High School - Pierson, FL,
Spanish :
Native or Bilingual:
Negotiated :

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School Attended

  • College of Lake County
  • Taylor High School

Job Titles Held:

  • Pharmacy Technician
  • Assistant Manager Trainee
  • Front End Manager
  • Teller Supervisor


  • No Degree
  • High School Diploma

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