Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented Pharmacy Clerk with 1 years of experience in pharmacy settings. Highly skilled in dispersing and packaging prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention.

Skills
  • Processing payments
  • Updating Medication Histories
  • Assisting Pharmacists
  • Team Leadership
  • Answering Customer Questions
  • Secure storage of medications
  • Patient confidentiality
  • Bilingual customer service
Work History
Pharmacy Technician, 08/2016 - 07/2020
American Advanced Management, Inc Coalinga, CA,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Set up and modified patient profiles in system to include current information such as medications and insurance details.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked automated medication dispensing equipment.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Processed incoming drug orders.
  • Counted and labeled prescriptions with correct item and quantity.
Assistant Manager Trainee, 08/2016 - 07/2020
Rural King Bedford, IN,
  • Optimized processes and supervised 10 employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Defined clear targets and objectives and communicated to other team members.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Front End Manager, 01/2012 - 07/2016
Albertsons Companies Brentwood, CA,
  • Oversaw cash flow of store, including cashier operations, bookkeeping and security.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Evaluated employee performance and made recommendations for improvements.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Maintained strong customer relations and effective customer service standards.
  • Recorded financial transactions and performed account reconciliations.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Codified office structures and processes to promote teamwork and performance.
Teller Supervisor, 03/1995 - 01/2012
Central Bancompany Columbia, IL,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted cash drawers and made bank deposits.
  • Educated customers on use of banking website and mobile apps.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served our Bilingual and customers in a friendly, efficient manner following outlined steps of service.
  • Maintained energy and enthusiasm in fast-paced environment.
Education
No Degree: Basic Classes, Expected in
-
College of Lake County - Grayslake, IL
GPA:
High School Diploma: , Expected in 06/1993
-
Taylor High School - Pierson, FL,
GPA:
Languages
Spanish :
Native or Bilingual:
Negotiated :
:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • College of Lake County
  • Taylor High School

Job Titles Held:

  • Pharmacy Technician
  • Assistant Manager Trainee
  • Front End Manager
  • Teller Supervisor

Degrees

  • No Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: