Pharmacy Technician Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. With over 20 years of experience.



  • Exceptional customer service
  • Excellent communication skills
  • Cash dispenser operation
  • Currency and coin counter
  • Team player
  • Sales expertise
  • Organized
01/2018 to 01/2020
Pharmacy Technician Altamed Garden Grove, CA,
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplication's and allergic reactions.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Received, reviewed, dispensed and labeled over [Number] prescriptions daily with expert accuracy.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Verified and filled over 1000 prescriptions per day in busy customers pharmacy setting.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Coordinated with other pharmacy locations to resolve customers and insurance issues.
  • Compiled customer demographic, allergy and medical history background.
  • Prepared requisitions for drugs and supplies as directed by pharmacist.
  • Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
  • Answered patient questions regarding medication.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Handled over 500 daily dispenses of prescriptions.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Supported the pharmacist in preparing 1000 prescriptions daily.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Administered medications as per pharmacist orders.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Prepared and submitted claims to insurance companies for payment.
  • Restocked shelves and prepared expired drugs for return.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Trained 10 new technicians to provide excellent customer service which resulted in 50% higher customer satisfaction scores.
01/2008 to 01/2018
Photo Tech Raising Canes Chicken Rockwall, TX,
  • Tagged merchandise, updated signs and built displays for new and promotional products.
  • Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
  • Ordered all photo laboratory supplies, including toner, ink and paper, so that inventories were always maintained.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
  • Assisted customers with design projects that would be completed in the photo lab.
  • Trained and guided employees on how to correctly process payments, print photos and merchandise products.
  • Completed daily checklists to maximize the efficiency of photo department operations.
  • Received and processed face-to-face and online orders for photo prints and specialty items.
  • Identified areas within the photo lab that could be improved and implemented new processes that resulted in greater overall efficiency.
  • Supported special projects upon request from the department manager.
  • Oversaw the maintenance of lab printers and photo processing equipment to ensure consistent functionality.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
01/2006 to 01/2008
Customer Service Cashier Cit Group Long Beach, CA,
  • Redeemed coupons and cross-sold products.
  • Distributed new merchandise efficiently to different departments.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Trained new employees in cashiering procedures, offering assistance in resolving many issues.
  • Arranged updated promotional displays every week
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Stayed up to date on current item discounts to support promotions.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed returned items in accordance with store policy.
01/2000 to 10/2005
Teller Mount Vernon Money Center City, STATE,
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Counted as much as $10,000 in daily funds with manual and machine-assisted methods.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Processed cash withdrawals per day accurately and efficiently.
  • Established new accounts and created memberships, resulting in increased loans and earnings for credit union.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Reported daily averages and shortages to operations department.
  • Prepared daily branch invoices.
  • Maintained confidentiality of bank records and client information.
Education and Training
Expected in 2014
North Hampton Community Collage - Bethlehem, PA,

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Resume Strength

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Resume Overview

School Attended
  • North Hampton Community Collage
Job Titles Held:
  • Pharmacy Technician
  • Photo Tech
  • Customer Service Cashier
  • Teller
  • GED

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