Detail-oriented Pharmacy Technician with 11 years of success in preparing bulk medications and large-volume intravenous admixtures. Proficient in mJessicaging inventory, performing supply audits and maintaining meticulous records. Committed to upholding highest standards of quality control.
Skills
Verifying orders
Troubleshooting malfunctioning equipment
Pharmacy operations
Stocking shelves
Drug inventory control
Aseptic techniques
Ordering and stocking medications
Proper labeling procedures
Insurance billing
Insurance Verification
Labeling prescriptions
Supporting pharmacy operations
Time mJessicagement
Resolving customer issues
Workflow Optimization
Problem-solving skills
Experience
03/2020 to Current
Pharmacy TechnicianBaptist Health South Florida – Tavernier, FL,
Transmitted daily bulk orders to maintain inventory levels.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Improved drug inventory mJessicagement procedures to reduce overhead and eliminate backorders or overstock.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
MJessicaged medication stocks, including conducting counts, labeling products and maintaining controls.
02/2016 to 03/2020
Clinical Pharmacy TechnicianMagellan Health – Fort Bragg, NC,
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
Verified client information and validated data before creating shipping paperwork and internal documents.
Prepared invoices, shipping documents and contracts.
Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
02/2012 to 02/2016
Inventory SpecialistBeyond Meat – Los Angeles, CA,
Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
Controlled inventory to eliminate expenses and ensure optimal stock.
Trained newly hired employees on all aspects of performing census, inventory checks and ordering process.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted daily bulk orders to maintain inventory levels.
Improved drug inventory mJessicagement procedures to reduce overhead and eliminate backorders or overstock.
Handled over 500 daily prescription fills.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Interpreted and processed medication orders under supervision of pharmacist.
Checked medications for content, accuracy and completeness of all drug packaging and labeling.
Communicated with insurance companies for billing purposes.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
10/2008 to 10/2012
Lead Certified Pharmacy TechnicianWellstar Health System – Stockbridge, GA,
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Established and updated patient profiles, including lists of medications and insurance details.
Worked with insurance companies to process claims, resolve problems and obtain payments.
MJessicaged medication stocks, including conducting counts, labeling products and maintaining controls.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Compiled customer demographic, allergy and medical history background.
Maintained clean and organized pharmacy shelving and work areas.
Education and Training
Expected in to to
: Platt College - Moore - Oklahoma City, OK GPA:
Certifications
Certified Pharmacy Technician (CPhT)
Certified by the Pharmacy Technician Certification Board (PTCB)
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