Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

I am a Army veteran with serving my country for six years as a Pharmacy Technician, I worked a lot of my time in a warehouse with logistics specialist shipping and receiving medications. I realized that i loved the Pharmacy world but my passion is Business, i am pursuing opportunities to be a entrepreneur. I am a great leader and i became that through the Army. My area of expertise is in Business and i will be graduating this year class of 2020.

  • Processing payments
  • Drug inventory management
  • Packing and scanning
  • Shipping and Receiving
  • Inventory Control
  • Invoicing
  • Sorting
  • Material Flow Management
  • Vendor relationship management
  • Problem solving
  • Management experience
  • Pharmaceutical sales and services
  • Drug utilization review
  • Materials transportation
  • Forklift Operation
  • Unloading Cargo
  • Recordkeeping
  • Materials Transport
  • Inventory System
  • Package labeling
  • Analytical
Work History
02/2019 to 07/2020 Pharmacy Technician Carepathrx | Altamonte Springs, FL,
  • Used software to document and maintain patient information and health background.
  • Documented patient information with precision to maintain records accuracy.
  • Recorded patient information with a database accurately and timely.
  • Conducted thorough physical evaluations and collected patient information to facilitate smooth and effective visits.
  • Maintained confidentiality of all patient information according to standards.
  • Adhered to standards for all patient information.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment.
  • Gathered and analyzed patient information to determine special program eligibility.
  • Verified, updated and entered patient information into system.
  • Confirmed patient information, collected copays and verified insurance.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Input and update patient information in accordance with regulatory code.
  • Ensured confidentiality of patient information and data.
  • Maintained confidential financial and patient information
  • Assembled charts and processed paperwork and identification bands for patient information and identity.
  • Received prescriptions from physicians and delivered to pharmacy with patient information, communicating availability and coordinating client pick-up.
  • Kept all patient information properly secured and confidential.
  • Documented patient information and treatment plan details
  • Analyzed reports for accuracy on patient information, recorded date of service or procedure, and verified location and physician name and signature.
  • Logged patient information and recorded results into system
  • Maintained medical record database to ensure up-to-date patient information and provide patient information to other doctor offices.
  • Maintained confidentiality of all patient information by adhering to HIPAA and other procedures.
  • Protected patient information by adhering to strict confidentiality standards.
  • Documented patient information and treatments in confidential electronic health records.
  • Gathered and maintained patient information and records, including social and medical history obtained from relatives, patients and other professionals.
  • Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Provided patient information to facilitate timely admissions and discharges.
  • Managed patient information in line with stated preferences and HIPAA guidelines.
  • Documented all patient information, including condition or injury, treatment and medication administration.
  • Administered medications as directed by healthcare providers and documented this information on patient charts.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Translated medical information and instructions from healthcare providers to Spanish-speaking patients and family members.
11/2017 to 06/2020 Pharmacy Technician Carepathrx | Maitland, FL,
  • Army Medical readiness training for one weekend a month.
02/2017 to 07/2018 Store Worker Salvation Army Usa | Utica, MI,
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Greeted customers and directed to requested products.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Volunteered to assist Stockers with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained productivity and accuracy while continuously lifting and unpacking over 20 pounds of groceries.
08/2013 to 09/2015 Pharmacy Technician Carepathrx | Oakdale, PA,
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Completed new and updated patient profiles, including lists of patient medications.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Collaborated with internal and external providers to obtain patient medications.
  • Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
  • Reviewed prescription orders, promptly filling medications.
  • Interpreted prescription orders, dispensed medications and counseled patients on drugs.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
  • Entered new patient profiles and prescriptions into medication input software system.
  • Resolved insurance rejections and other billing issues.
  • Worked with clients to rectify insurance rejections and other billing problems.
  • Effectively resolved insurance rejections and other billing issues.
  • Followed data security protocol and maintained customer confidentiality.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Entered data and prescriptions into patient profiles
  • Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
  • Dispensed and delivered patient medications to patients throughout hospital.
  • Distributed patient medications at established times and in correct dosages.
  • Advocated for patients' compliance with medication guidelines.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Assisted customers with order requests from warehouse.
  • Developed, implemented and utilized systems to effectively track permits and change order requests.
  • Reviewed and verified customer information and insurance provider information.
  • Consistently upheld proper pharmacy and general safety procedures and standards.
  • Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
  • Filled departmental requisitions and crash cart medication trays.
  • Received, reviewed, dispensed, and labeled prescriptions daily.
  • Monitored and audited drug inventory.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
  • Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
  • Identified significant drug allergies and potential interactions by assessing patient profiles.
  • Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
  • Processed incoming drug orders.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Closely monitored department performance metrics.
  • Directed operations to increase efficiency and minimize patient wait times.
  • Established strong policies governing pharmacy operations.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Supervised over twenty training pharmacy technicians and coordinated day-to-day assignments.
  • Implemented effective mediation and interpersonal skills when handling conflicts that arose between customers and pharmacy staff.
  • Helped pharmacy staff prepare medications and fill orders.
  • Mixed various pharmaceutical preparations according to written prescriptions.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Oversaw work activities, performance and service quality of pharmacy staff.
  • Maintained current notes and paperwork related to patient drug therapy.
  • Hand counted control medications, measured liquids and reconstituted antibiotics.
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Ordered out of stock medications to ensure patients were taken care of accordingly.
  • Placed orders for out of stock medications to ensure patients received their prescriptions on time.
  • Accurately pulled medications from shelves for Pyxis replenishment and delivered to various patient care areas.
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Interpreted and processed medication orders under supervision of the pharmacy director.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Oversaw infection control compliance through aseptic techniques.
  • Entered orders into database, verified insurance and prepared medications.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Assisted head pharmacist with filling over prescriptions.
  • Developed and enforced radiology policies and standard procedures.
  • Cleaned and sanitized sensitive laboratory areas, following standard procedures to protect against sample contamination and facilitate accurate test results.
  • Compiled customer demographic, allergy and medical history background.
  • Performed calculations according to standard procedures.
  • Immediately escalated incidents to remain compliant with company's standard procedures and processes.
  • Cooked and arranged all food according to recipes, standard procedures and handling requirements.
  • Adhered to standard procedures and policies in full in order to minimize infections and maximize cleanliness.
  • Followed standard procedures for tagging and segregating non-conforming products.
  • Restocked products and rotated items according to standard procedures.
  • Instructed new military personnel in standard procedures and customs.
  • Opened and closed spa according to standard procedures.
  • Counted, measured, and compounded medications following standard procedures.
  • Counted, measured and compounded medications following standard procedures.
  • Assisted patients in finding over-the-counter solutions to aid minor health issues.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Interpreted and evaluated validity and safety of medication orders and prescriptions.
  • Acted as liaison between physicians and patients about needs, physician performance, changes and medication orders.
  • Entered orders into the system and filled medication orders.
  • Reviewed medication orders.
  • Mentored new instructors on teaching strategies and standard procedures.
  • Accurately recorded compounded products and prepared appropriate labels.
  • Asked patients questions regarding ingestion or intake of over-the-counter, prescription and illicit medications.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • I was responsible for the receiving, storing, recording, and issuing Army medical supplies.
Expected in 09/2020 Bachelor of Science | Finance Park University, Kansas City, MO GPA:
Expected in 05/2013 High School Diploma | John F. Kennedy High School, Taylor, MI GPA:

    Army achievement medal, National defense service medal, Army service ribbon, Korea defense service medal, global war on terrorism expeditionary medal.

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School Attended

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  • John F. Kennedy High School

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  • Store Worker
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  • Bachelor of Science
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