Pharmacy Technician Resume Example
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PHARMACY TECHNICIAN
Professional Summary
Efficient Pharmacry Tech recognized for effectively performing all pharmacist duties in 24-hour store, averaging 200 prescriptions daily. Organized and respectful professional maintains flexible schedule and adapts to unique business and customer needs. In-depth knowledge of medical terminology, pharmaceutical storage and inventory management.
Skills
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Work History
Pharmacy Technician, 12/2018 to 02/2020
Halifax Health – Daytona Beach , FL
Halifax Health – Daytona Beach , FL
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Implemented vaccine awareness campaign that increased immunization-based revenue by 89 percent and enhanced community health education.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Communicated instructions to patients or caregivers.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Ensured proper entry and processing of patients' prescriptions into internal system.
Certified Pharmacy Technician, 12/2017 to 07/2018
Cigna – De Soto , MO
Cigna – De Soto , MO
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated directly with doctors offices via telephone, fax, and email.
- Restocked automated medication dispensing equipment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
Waitress, 07/2016 to 11/2017
Uncle Julio's – Dallas , TX
Uncle Julio's – Dallas , TX
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Server, 05/2017 to 07/2017
Golfsuites – Lubbock , TX
Golfsuites – Lubbock , TX
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification to enforce age regulations for alcoholic beverages.
Education
Associate of Arts: Accounting, 05/2015
Meridian Community College - City
Meridian Community College - City
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Resume Overview
School Attended
- Meridian Community College
Job Titles Held:
- Pharmacy Technician
- Certified Pharmacy Technician
- Waitress
- Server
Degrees
- Associate of Arts : Accounting , 05/2015
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