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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Professional Summary

Efficient Pharmacry Tech recognized for effectively performing all pharmacist duties in 24-hour store, averaging 200 prescriptions daily. Organized and respectful professional maintains flexible schedule and adapts to unique business and customer needs. In-depth knowledge of medical terminology, pharmaceutical storage and inventory management.

Skills
  • Drug inventory management
  • Prepare bubble packs
  • Pharmaceutical sales and services
  • Processing payments
  • Pharmacy and customer records management
  • Drug utilization review
  • Medicare and Medicaid process
  • Updating Medication Histories
  • Stocking Shelves
  • Receiving Incoming Supplies
  • Manual and Automated Medication Dispensing
  • FDA Drug Safety Guidelines
  • Drug Storage Procedures
  • Confidentiality and HIPAA
  • Assisting Pharmacists
  • Advanced Math Skills
  • Team Leadership
  • Drug Safety
  • Insurance Knowledge
  • Typing Medication Labels
  • Answering Customer Questions
  • HIPAA
  • Patient education and counseling
  • New Hire Onboarding
  • Secure storage of medications
  • Data Entry
  • Staff Development
  • Interpreting orders
  • Team collaboration
  • Patient confidentiality
  • Medication Therapy Management
  • Regulatory Compliance
  • Medication dispensing
Work History
Pharmacy Technician, 12/2018 to 02/2020
Company Name – City, State
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Implemented vaccine awareness campaign that increased immunization-based revenue by 89 percent and enhanced community health education.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Communicated instructions to patients or caregivers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Ensured proper entry and processing of patients' prescriptions into internal system.
Certified Pharmacy Technician, 12/2017 to 07/2018
Company Name – City, State
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistancewith placing orders, navigating systems and locating items.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Restocked automated medication dispensing equipment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Reviewed and verified customer information and insurance provider information.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Collected co-payments or full payments from customers.
Waitress, 07/2016 to 11/2017
Company Name – City, State
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
Server, 05/2017 to 07/2017
Company Name – City, State
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification to enforce age regulations for alcoholic beverages.
Education
Associate of Arts: Accounting, 05/2015
Meridian Community College - City
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Resume Overview

School Attended

  • Meridian Community College

Job Titles Held:

  • Pharmacy Technician
  • Certified Pharmacy Technician
  • Waitress
  • Server

Degrees

  • Associate of Arts : Accounting , 05/2015

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