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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Skills
  • Stocking Shelves
  • Confidentiality and HIPAA
  • Advanced Math Skills
  • Insurance Knowledge
  • Answering Customer Questions
  • Medicare and Medicaid process
  • New Hire Onboarding
  • Medication dispensing
  • Updating Medication Histories
  • Drug inventory management
  • Multitasking
  • Receiving Incoming Supplies
  • Assisting Pharmacists
  • Drug Safety
  • Typing Medication Labels
  • Preparing bubble packs
  • Interpreting orders
  • Team collaboration
  • FDA Drug Safety Guidelines
  • Processing payments
  • HIPAA
Work History
Pharmacy Technician, 10/2018 to Current
Realo Discount Drug And Carolina Home Medical – Clayton, NC
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in Pioneer system to include current information such as medications and insurance details.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted and labeled prescriptions with correct item and quantity.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
Pharmacy Technician, 06/2016 to 08/2018
CVS Health – Garner, NC
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customersand healthcare providers.
Pharmacy Technician, 08/1999 to 06/2016
Target – Garner, NC
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated instructions to patients or caregivers.
  • Processed incoming drug orders.
  • Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
Education
06/1999
Clayton High School - Clayton, NC
  • Member of National Honor Society
Wake Technical Community College - Raleigh, NC
  • Attended part-time from 08/2008-05/2009
References

•Amanda Lipscomb

Pharmacist

Realo Discount Drug

322 Pritchard Rd

Clayton, NC 27527

252-799-8225

Amanda was my boss from 10/2018-12/2019

•Heidi Barefoot

Pharmacist

Target/CVS

2700 Timber Dr

Garner, NC 27529

984-218-6108

Heidi was my boss from 08/1999-08/2018

•Sharon Penny

Pharmacy Manager

Target/CVS

2700 Timber Dr

Garner, NC 27529

919-414-1080

Sharon was my boss/pharmacy manager from 08/1999-08/2018

Certifications
  • Certified Pharmacy Technician (CPhT): 11/18/06-11/28/2016
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Resume Overview

Companies Worked For:

  • Realo Discount Drug And Carolina Home Medical
  • CVS Health
  • Target

School Attended

  • Clayton High School
  • Wake Technical Community College

Job Titles Held:

  • Pharmacy Technician

Degrees

  • 06/1999

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