Pharmacy Technician Resume Example
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PHARMACY TECHNICIAN
Professional Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Skills
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Work History
Pharmacy Technician, 10/2018 to Current
Hartford Healthcare – Cheshire , CT
Hartford Healthcare – Cheshire , CT
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles in Pioneer system to include current information such as medications and insurance details.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted and labeled prescriptions with correct item and quantity.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
Pharmacy Technician, 06/2016 to 08/2018
Hartford Healthcare – Pawcatuck , CT
Hartford Healthcare – Pawcatuck , CT
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled and inventoried medication to keep accurate records.
- Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician, 08/1999 to 06/2016
Hartford Healthcare – Plainfield , CT
Hartford Healthcare – Plainfield , CT
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled and inventoried medication to keep accurate records.
- Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated instructions to patients or caregivers.
- Processed incoming drug orders.
- Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
Education
06/1999
Clayton High School - City, State
Clayton High School - City, State
- Member of National Honor Society
Wake Technical Community College - City, State
- Attended part-time from 08/2008-05/2009
References
•Amanda Lipscomb
Pharmacist
Realo Discount Drug
322 Pritchard Rd
Clayton, NC 27527
252-799-8225
Amanda was my boss from 10/2018-12/2019
•Heidi Barefoot
Pharmacist
Target/CVS
2700 Timber Dr
Garner, NC 27529
984-218-6108
Heidi was my boss from 08/1999-08/2018
•Sharon Penny
Pharmacy Manager
Target/CVS
2700 Timber Dr
Garner, NC 27529
919-414-1080
Sharon was my boss/pharmacy manager from 08/1999-08/2018
Certifications
- Certified Pharmacy Technician (CPhT): 11/18/06-11/28/2016
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Resume Overview
School Attended
- Clayton High School
- Wake Technical Community College
Job Titles Held:
- Pharmacy Technician
Degrees
- 06/1999
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