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Pharmacy Technician Resume Example

Resume Score: 90%

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PHARMACY TECHNICIAN
Summary

Regional Sales Manager handling 20,000 in sales revenue across 4 states, including VA, Richmond VA, and Las Vegas.Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable Office Manager skilled with working with a diverse group of people.Guest relations specialist possessing strength in appointment setting, customer care and inventory management.Royal Beauty focused on cutting company costs and boosting company revenue through innovative management techniques. Organized and diligent with a strong background in sales, planning, budgeting and staffing.Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.Pharmacy Technician with 2 years of hospital and retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures.

Highlights
  • Expert understanding of Medicare and Medicaid processes
  • Excellent telephone etiquette
  • HIPAA trained
  • Extensive medical terminology knowledge
  • Budgeting and forecasting
  • Customer relations specialist
  • Process improvement
  • Multi-unit operations management
  • Quality assurance and control
  • Organized
  • Accurate cash handling
  • Retail inventory management
  • Outstanding communication skills
  • Exceptional leader
  • Fashion and design background
  • Commission sales
  • Schedule management
  • Problem resolution
  • Deadline-oriented
  • Microsoft Office
  • Employee training and development
Experience
CVS Pharmacy Newport News, VaPharmacy Technician 05/2014 to 04/2015

Use appropriate tone of voice when conveying sensitive information,Ensure customer issues are resolved by the appropriate person and to the customer's satisfaction,Tailor written and verbal communications by adapting style and appropriate level of information provided based on customer i.e. patients, family members, health professionals, or co-worker,Follow proper phone and written etiquette/protocols including acknowledging and greeting customers at point of service, speaking slowly and clearly, and identifying yourself. Demonstrate aseptic technique when working with sterile products,Recognize which drugs require special storage conditions, Recognize hazardous medications and apply appropriate safety techniques. Recognize duties that are above a technician's responsibilities and hand them off to the pharmacist on duty or other appropriate personnel

McDonaldsHampton , VaManager Trainee 05/2011 to 06/2014

Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Served fresh, hot food with a smile in a timely manner.Resolved guest complaints promptly and professionally.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps

Royal BeautyNewport News, VaManager Manager / District Manager 01/2010 to 01/2014

Sells products by implementing sales plans; supervising sales staff.Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.Completes national sales operational requirements by scheduling and assigning employees; following up on work results.Maintains national sales staff by recruiting, selecting, orienting, and training employees. Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results

Education
Select One:Pharmacy Technician 2014New Horizon's , Newport News, Va, US
High School Diploma:EducationHeritage High , Newport News, Va, USA
Certification
Certifications

CPR Certification

OSHA 10 Hour Certification

First Aid Certification

Pharmacy Technician(State)

National Medical Assistant ( Seeking)

Skills

Administrative Tasks

Annual Sales,

Customer Service

Time Management

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • CVS Pharmacy
  • McDonalds
  • Royal Beauty

School Attended

  • New Horizon's
  • Heritage High

Job Titles Held:

  • Pharmacy Technician
  • Manager Trainee
  • Manager Manager / District Manager

Degrees

  • Select One : Pharmacy Technician 2014
    High School Diploma : Education
    Certification

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