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pharmacy technician resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Graduate student with Bachelor of Science in Healthcare Management and previous experience interning in fast-paced, global market organizations. Excels at analytics, budgeting and forecasting to create opportunities for growing and thriving businesses.

Accomplishments

    • President's Award

    • Award for Excellence in Foreign Language

    • American Heart Society CPR/BLS Certification

    • AP Scholars Award

    • Certified Nurse Assistant Certification

    • Outstanding character award

    • PTK honor society certification

Skills
  • Social Perceptiveness and excellent communication skills
  • Can communicate well with and effectively coordinate with a team
  • Skilled in statistical and trend based analysis
  • 3+ years of University level laboratory research and experience
  • Fluent In Arabic, English, and French
  • American Heart Association CPR/AED certification
  • Experience in Pharmaceutical Sales and Services
  • 4.0 GPA in current University courses
  • Skilled in Java C++ Programming
  • Technical and Coding Background
  • Over 200 hours of volunteer work
  • Skilled in IC+ management software
  • Deep knowledge of MS office programs (Excel, Word, Powerpoint)
  • Experience as Undergrad Biology Teaching Assistant
  • Extensive knowledge in Customer Communication, Spreadsheet Development, and Competitive Market Analysis
  • Advanced Mathematic and data visualization skills
Work History
09/2021 to Current Pharmacy Technician Oak Street Health Inc. | Blue Island, IL,
  • Utilized RX management Software to communicate with prescribers and manually enter E-scribed prescriptions
  • Ordered medicines from designated wholesalers and manufacturers daily to replenish stock and increase inventory in anticipation of need.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
05/2021 to 08/2022 Business Analyst Intern Corteva, Inc. | Atlanta, GA,
  • Analyzed data to identify patterns and inconsistencies
  • Supported the business analysis team in developing business plans and strategies
  • Evaluated new system resources and processes as well as workflow charts and data
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Used both qualitative and quantitative analysis techniques frequently.
  • Designed Excel spreadsheet to estimate costs of future custom projects for clients.
  • Worked with IT team members on systems automation and advancement initiatives.
  • Familiar with ServiceNow Ticketing system
09/2020 to 05/2021 Customer Service representative Valvoline Instant Oil Change | Andover, MN,
  • Received and verified customer orders via online order
  • Ensured orders were accurately and quickly picked out for customer satisfaction
  • Worked with team members to ensure work flow remained quick and effective
  • Ensured customer satisfaction with online grocery services and delivery speed
  • Fielded customer complaints in order to create better customer experiences and aid in client retention
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Expected in 08/2019 to to Associate of Science | Health Sciences Collin College, McKinney, TX, GPA:
Expected in 12/2022 to to Bachelor of Science | Healthcare Management University of Texas At Dallas, Dallas, GPA:

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Resume Overview

School Attended

  • Collin College
  • University of Texas At Dallas

Job Titles Held:

  • Pharmacy Technician
  • Business Analyst Intern
  • Customer Service representative

Degrees

  • Associate of Science
  • Bachelor of Science

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