pharmacy technician resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Driven Pharmacy Technician with only a year of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Fluent in Spanish and can communicate very easily in American Sign Language. Excited to show what can be brought to the work field.
Skills
Leadership
Good Communicator
Prioritization and Organization
Detail-Oriented
Time Management
Resolving Complaints
Staff Leadership
Medical Insurance Claims Processing
Employee Training
Creative Thinking
Trilingual
Work History
Pharmacy Technician, 10/2020 to Current Raley's And Belair – Yuba City, CA,
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Stocked, labeled and inventoried medication to keep accurate records.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Counted, measured and compounded medications following standard procedures.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Entered and processed patients' prescriptions into internal system.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Collected co-payments or full payments from customers.
Reviewed and verified customer information and insurance provider information.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Counted, measured, and compounded medications following standard procedures.
Prepared bills for insurance companies and submitted required paperwork.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Trained and guided new Techs and Clerks
Counted and labeled prescriptions with correct item and quantity.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Established and maintained patient profiles, updating organizational database with current information.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Supported pharmacists with day-to-day activities and pharmacy office management functions.
Lifeguard, 06/2017 to 07/2021 Hershey Entertainment & Resorts Company – Hershey, PA,
Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Maintained rescue equipment by conducting inspections and completing basic repairs.
Consulted with emergency personnel while securing scene.
Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Attentively monitored swimmers to identify distress.
Checked pool and surrounding areas for hazardous conditions.
Entered water immediately to pull struggling swimmers to safety.
Saved distressed persons using rescue techniques and equipment.
Inspected pool during shift and skimmed toys and trash that could clog pool pump.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Retail Sales Associate, 10/2019 to 08/2020 Columbia Sportswear Company – Cypress, TX,
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Spoke to customers in native language to increase loyalty and establish relationships.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Informed customers of current store promotions to encourage additional sales purchases.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with shift manager to solve problems and handle customer concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Greeted customers and helped with product questions, selections and purchases.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Met or exceeded sales, customer service and loyalty program standards.
Prioritized tasks and projects to meet tight deadlines.
Trained new employees on customer service, money handling and organizing strategies.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Worked independently with minimal supervision.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma: , Expected in 05/2020 to Concordia Jr/Sr High - Omaha, NE, GPA:
Elected Cheer Captain, and Youth Leader
Member of Student Ambassadors, National Honors Society and National Spanish Honors Society
Received First Generation Scholarship
Continuing education in Pharmaceuticals
On Superior Honor Roll 3.7 GPA
Affiliations
I am a full-time Student at UNO, availability may change
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