Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

I am 20 years old, I have worked in healthcare for the last three years. I enjoy helping people and I am very goal oriented.

  • Time management
  • Computer Literacy Skills
  • Healthcare knowledge
  • Organization skills
  • Customer service oriented
  • Very motivated and positive attitude
  • Supporting pharmacy operations
  • Goal orientated
11/2019 to 06/2020 Pharmacy Technician William Backus Hospital | Durham, CT,
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Delivered quality care to customers through close collaboration with pharmacist.
05/2017 to 11/2019 CMA Geisinger | Carbondale, PA,
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Maintained medication stock and performed cleaning of patient rooms and equipment.
  • Administered scheduled drugs, including Hydrocodone and Morphine under direct supervision of licensed nurse.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Monitored client behaviors and emotional states, reporting concerns to charge nurse and documenting information in files.
  • Monitored medications for patients with various conditions, including heart disease and other chronic illness's and kept watchful eye for side effects.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
02/2019 to 05/2019 Dialysis Technician Ardent Health Services | Amarillo, TX,
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
  • Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
08/2016 to 05/2017 Drive-Thru Cashier Veyo | Mequon, WI,
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Monitored and counted food stock and supplies to reorder on time.
  • Proactively checked headsets and replaced batteries prior to rush periods to maintain readiness.
Education and Training
Expected in 05/2024 Bachelor of Science | Business Administration And Management Rogers State University, Claremore, OK GPA:
Expected in 08/2018 Certified Medication Aide | Certified Medication Aide Wings Healthcare Training , Broken Arrow, OK, GPA:
Expected in 01/2018 Certified Nurse Aide | Certified Nurse Aide Wings Healthcare Training , Broken Arrow, OK, GPA:
Expected in 02/2017 GED | Cherokee Nation Career Services , Pryor Oklahoma , GPA:

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Resume Overview

School Attended

  • Rogers State University
  • Wings Healthcare Training
  • Wings Healthcare Training
  • Cherokee Nation Career Services

Job Titles Held:

  • Pharmacy Technician
  • CMA
  • Dialysis Technician
  • Drive-Thru Cashier


  • Bachelor of Science
  • Certified Medication Aide
  • Certified Nurse Aide
  • GED

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