Pharmacy Technician Resume Example Adventhealth

PHARMACY TECHNICIAN

Skills

Updating Medication Histories
Manual and Automated Medication Dispensing
Drug Storage Procedures
Assisting Pharmacists
Insurance Knowledge
Answering Customer Questions
Pharmaceutical sales and services
Team collaboration
Patient education and counseling
Patient confidentiality
Interpreting orders

Stocking Shelves
FDA Drug Safety Guidelines
Confidentiality and HIPAA
Team Leadership
Typing Medication Labels
Processing payments
Medicare and Medicaid process
Medication dispensing
Secure storage of medications
HIPAA

Professional Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Anchor Animal Hospital. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Work History

Pharmacy Technician, 03/2020 to Current
Adventhealth - Oklahoma City , OK

Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Processed over 80 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Set up and modified patient profiles in Walgreens system to include current information such as medications and insurance details.
Stocked, labeled and inventoried medication to keep accurate records.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Processed incoming drug orders.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Entered and processed patients' prescriptions into internal system.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Collected co-payments or full payments from customers.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Reviewed and verified customer information and insurance provider information.
Counted, measured and compounded medications following standard procedures.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Counted and labeled prescriptions with correct item and quantity.
Assisted pharmacist by filling prescriptions for customers daily and responding to patient questions regarding prescription and medication-specific issues.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Communicated instructions to patients or caregivers.

Server,hostess, Food Runner, Busser, 08/2017 to 03/2020
Coborn's - Watford City , ND

Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Assisted managers with quickly resolving service- and food-related issues.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using the software provided.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Assessed a restaurant and lounge according to state and federal cleanliness standards.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Assisted servers with table settings and beverage refills to support high-volume shifts.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Organized and replenished supplies at food stations to optimize team performance.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Documented reservations and communicated changes to guests using the software provided.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Monitored dining room and guest flow to maximize table usage and minimize wait times by 50%.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Delivered food items to tables ensuring each restaurant patron received correct order.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Informed servers of newly seated parties for speedy service.
Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Confirmed speed of service for all food orders while minimizing errors and complaints.
Bussed and reset 50 tables per shift, working efficiently to keep dining room and work areas clean.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Played key role in bolstering high-end dining experience by optimizing resources allocation.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Sandwich Artist, 01/2017 to 08/2017
Subway - City , STATE

Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Performed shift change tasks each day to keep store efficient and neat.
Operated manual and electric appliances to peel, slice and trim food.
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Promoted customer loyalty by efficiently handling food and service complaints.
Provided product information and menu item explanation in consideration of dietary restrictions.
Processed payments and counted change to complete transactions.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.

Education

Bachelor of Biology : : Biology, Expected in 06/2022Bridgewater State University - City, State

I am a sophomore at Bridgewater State University, I will be graduating in 2020 with a degree in Biology. This job would provide excellent experience for my degree and help me achieve my goal after I graduate.

Certifications

Certified pharmacy technician trainee. Due to COVID-19 my trainee license was postponed resulting in receiving my pharmacy technician license later than anticipated. I am on track to receiving it, and should be receiving it soon.

Resume Overview

School Attended

Bridgewater State University

Job Titles Held:

Pharmacy Technician
Server,hostess, Food Runner, Busser
Sandwich Artist

Degrees

Bachelor of Biology : : Biology , Expected in 06/2022

Pharmacy Technician Resume Example

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