Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Detail oriented pharmacy technician professional, skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Personable and dedicated
Strong customer service skills with extensive experience in pharmaceutical industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality.
Skills
Preparing bulk medications
Pharmacy operations
Drug inventory control
Stocking shelves
Ordering and stocking medications
Verifying orders
Time management
FDA compliance
Insurance billing
Resolving customer issues
Quality assurance and control
Workflow Optimization
Problem-solving skills
Operational improvement
Inventory management
Team management
Customer service
Administrative support
Communications
Team building
Experience
Pharmacy Technician, 10/2019 - 07/2020 Adventist Health And Rideout – Grass Valley, CA,
Processed prescriptions, checking against known patient allergies.
Ordered out of stock medications to keep inventory well-stocked.
Filled and processed prescriptions, delivering prompt and efficient patient care.
Calculated dosage, filled prescriptions and prepared prescription labels.
Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Communicated with insurance companies for billing purposes.
Answered customer questions regarding medication.
Ordered medicines on a daily basis to meet anticipated demand from patients and reduce backorders.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Restocked shelves and prepared expired drugs for return.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Dispensed medications to patients in accordance with pharmacist orders.
Delivered quality care to customers through close collaboration with pharmacist.
Efficiently processed cash register transactions for new and refilled prescription orders.
Ordered medicines daily to comply with demands and needs.
Communicated extensively with patients to provide assistance, support and instructions.
Merchandised related products to drive pharmacy department sales.
Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Prepared and submitted claims to insurance companies for payment.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Entered and processed patient prescriptions in company system.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
Prepared medication labels with item name and quantity.
Established and updated patient profiles, including lists of medications and insurance details.
Compiled customer demographic, allergy and medical history background.
Retrieved off-hour voicemails to address emergent customer needs.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Efficiently responded voicemails to promote assistance and service to customers.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Created new customer profiles and updated information in pharmacy computer systems.
Verified prescriptions by contacting physicians' offices and receiving approval.
Prepared prescription transfer requests from competitor companies.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Verified insurance benefits to refill medications and upheld fantastic customer service standards.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Entered orders into system and filled medication orders.
Pharmacy Technician , 10/2017 - 10/2019 Adventist Health And Rideout – Marysville, CA,
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
Ordered out of stock medications to keep inventory well-stocked.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
Filled and processed prescriptions, delivering prompt and efficient patient care.
Entered orders into system and filled medication orders.
Delivered quality care to customers through close collaboration with pharmacist.
Verified insurance benefits to refill medications and upheld fantastic customer service standards.
Calculated dosage, filled prescriptions and prepared prescription labels.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Prepared prescription transfer requests from competitor companies.
Prepared and submitted claims to insurance companies for payment.
Ordered medicines daily to comply with demands and needs.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
Resolved third-party rejection claims.
Communicated with insurance companies for billing purposes.
Verified prescriptions by contacting physicians' offices and receiving approval.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Established and updated patient profiles, including lists of medications and insurance details.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Processed prescription transfer requests from competitors.
Pharmacy Technician , 08/2015 - 09/2017 Adventist Health And Rideout – Yuba City, CA,
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Communicated with insurance companies for billing purposes.
Answered customer questions regarding medication.
Delivered quality care to customers through close collaboration with pharmacist.
Efficiently processed cash register transactions for new and refilled prescription orders.
Communicated extensively with patients to provide assistance, support and instructions.
Merchandised related products to drive pharmacy department sales.
Compiled customer demographic, allergy and medical history background.
Retrieved off-hour voicemails to address emergent customer needs.
Efficiently responded voicemails to promote assistance and service to customers.
Created new customer profiles and updated information in pharmacy computer systems.
Verified prescriptions by contacting physicians' offices and receiving approval.
Education and Training
High School Diploma: , Expected in 06/2014 - Bayside High School - Bayside , GPA:
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