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Pharmacy Technician Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Service-oriented with 3 years of experience and strong background in pharmacology and patient medication therapy management. Efficient and accurate when processing and filling prescriptions, counseling patients and quickly responding to minor illnesses.

Conscientious cashier with exceptional multitasking, knowledge and Excel skills. Deliver exceptional customer service and accurate prescription fulfillment.

Detail-oriented person with expertise in stocking developed over 3 years of industry experience. Execute both clinical and retail functions proficiently to drive customer satisfaction.

Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of pharmacy operations. Conversational English skills.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of cash management and punctuality and training in merchandising. Motivated to learn, grow and excel in the industry.

Accomplishments
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Stocking Shelves
  • Updating Medication Histories
  • Receiving Incoming Supplies
  • Confidentiality and HIPAA
  • Advanced Math Skills
  • Team Leadership
  • Insurance Knowledge
  • Prepare bubble packs
  • Processing payments
  • Drug inventory management
  • Interpreting orders
  • Team collaboration
  • Staff Development
  • Patient confidentiality
  • Operations support
  • New Hire Onboarding
  • Patient education and counseling
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Drawer Management
  • Bagging and Packaging
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Currency Sorting
  • Customer assistance
  • Coaching and mentoring
  • Written and verbal communication
  • Proficient in Microsoft Word
Work History
01/2021 to Current
Pharmacy Technician Adventist Health And Rideout Grass Valley, CA,
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Collected co-payments or full payments from customers.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Processed incoming drug orders.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Restocked automated medication dispensing equipment.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
02/2020 to 02/2021
Cashier Hca Antioch Tn, TN,
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Completed inventory counts and ordered merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed weekly sales ads and monitored price changes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
07/2019 to 02/2020
Front Desk Receptionist Refresh Mental Health Frisco, TX,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees and payments.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Monitored office supplies by checking inventory and placing orders.
  • Planned coverage needs and organized services to support incoming special events.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Maintained transaction security by verifying payment cards against identification.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
Education
Expected in 05/2019
Diploma: Highschool
Homeschool Highschool - Herod, IL,
GPA:
Expected in 01/2022
Associate In Science: Science
Southeastern Illinois College - Harrisburg, IL,
GPA:

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Resume Overview

School Attended
  • Homeschool Highschool
  • Southeastern Illinois College
Job Titles Held:
  • Pharmacy Technician
  • Cashier
  • Front Desk Receptionist
Degrees
  • Diploma
  • Associate In Science