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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Ordering and stocking medications
  • Drug inventory control
  • Aseptic techniques
  • Stocking shelves
  • Point of sale systems proficiency
  • Preparing bulk medications
  • Proper labeling procedures
  • Resolving customer issues
  • Workflow Optimization
  • Insurance billing
  • Time management
  • Problem-solving skills
  • FDA compliance
  • Relationship development
  • Security systems
  • Team management
  • Customer service
  • Organization
Experience
07/2018 - CurrentDlh Holdings Corp.Leavenworth, KS
Pharmacy Technician
  • Received, reviewed, dispensed and labeled over [Number] prescriptions daily with expert accuracy.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Verified and filled over [Number] prescriptions per day in busy [Type] pharmacy setting.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Restocked shelves and prepared expired drugs for return.
  • Prepared medication labels with item name and quantity.
03/2017 - 01/2018WalmartLeavenworth, KS
Pharmacy Technician
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Received, reviewed, dispensed and labeled over [Number] prescriptions daily with expert accuracy.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Verified and filled over [Number] prescriptions per day in busy [Type] pharmacy setting.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Prepared and submitted claims to insurance companies for payment.
  • Ordered medicines on [Timeframe] basis to meet anticipated demand from patients and reduce backorders.
  • Processed prescription transfer requests from competitors.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Entered orders into the system and filled medication orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Ordered out of stock medications to ensure patients were taken care of accordingly.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Placed orders for out of stock medications to ensure patients received their prescriptions on time.
  • Restocked shelves and prepared expired drugs for return.
  • Prepared medication labels with item name and quantity.
  • Used 8-point check system to verify labeled prescriptions.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Answered patient questions regarding medication.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Resolved third-party rejection claims.
  • Communicated with insurance companies for billing purposes.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
03/2013 - 11/2015Sonic Drive-InLeavenworth , KS
Manager
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Gave input on how to improve training and employee productivity.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Coached new team members on job tasks and performance strategies.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Education and Training
Overland Park, KS
Some College (No Degree) in Dental HygieneJohnson County Community College
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Resume Overview

Companies Worked For:

  • Dlh Holdings Corp.
  • Walmart
  • Sonic Drive-In

School Attended

  • Johnson County Community College

Job Titles Held:

  • Pharmacy Technician
  • Manager

Degrees

  • Some College (No Degree) in Dental Hygiene

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