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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Skilled Pharmacy Technician offering Seventeen years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Skills
  • Updating Medication Histories
  • Receiving Incoming Supplies
  • FDA Drug Safety Guidelines
  • Drug Storage Procedures
  • Advanced Math Skills
  • Drug Safety
  • Typing Medication Labels
  • Drug inventory management
  • Prepare bubble packs
  • Medicare and Medicaid process
  • Interpreting orders
  • Medication dispensing
  • Stocking Shelves
  • Manual and Automated Medication Dispensing
  • Confidentiality and HIPAA
  • Assisting Pharmacists
  • Team Leadership
  • Insurance Knowledge
  • Answering Customer Questions
  • Processing payments
  • Pharmacy and customer records management
  • HIPAA
  • Patient confidentiality
  • Patient education and counseling
Work History
Pharmacy Technician, 01/2016 to Current
Augustana Care Corporation – Fargo , ND
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Set up and modified patient profiles in Pioneer to include current information such as medications and insurance details.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Processed over one hundred prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Counted and labeled prescriptions with correct item and quantity.
  • Collected co-payments or full payments from customers.
  • Counted, measured, and compounded medications following standard procedures.
  • Entered and processed patients' prescriptions into internal system.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Reviewed and verified customer information and insurance provider information.
  • Led team of Three in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
Pharmacy Technician, 10/2019 to 05/2020
Augustana Care Corporation – Minneapolis , MN
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Restocked automated medication dispensing equipment.
  • Counted, measured, and compounded medications following standard procedures.
Pharmacy Technician, 06/2019 to 02/2020
Augustana Care Corporation – Buffalo , MN

Processed incoming drug orders.

  • Stocked, labeled and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted, measured and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Communicated instructions to patients or caregivers.
  • Counted and labeled prescriptions with correct item and quantity.
Cashier/ Pharmacy Technician , 01/2003 to 01/2016
Rite Aid – City , STATE
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Processed over Three hundred prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Set up and modified patient profiles in Nexgen to include current information such as medications and insurance details.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Restocked automated medication dispensing equipment.
  • Reviewed and verified customer information and insurance provider information.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Led team of Eight in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Counted, measured and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Communicated instructions to patients or caregivers.
  • Entered and processed patients' prescriptions into internal system.
  • Counted, measured, and compounded medications following standard procedures.
Education
High School Diploma: 05/2004
Albany High School - City
Certificate : Medical Administrative Assistant , 11/2016
Ultimate Medical Academy - Clearwater - City, State
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Resume Overview

School Attended

  • Albany High School
  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Pharmacy Technician
  • Cashier/ Pharmacy Technician

Degrees

  • High School Diploma : 05/2004
    Certificate : Medical Administrative Assistant , 11/2016

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