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As a pharmacy technician, I was responsible for problem-solving insurance issues, typing/filling prescriptions while being fast yet accurate. I recently had a 97.32% accuracy of the 798 prescriptions I typed last month. While being busy and under pressure, I still managed to keep a smile and give patients the attention and service they need. While in the military, I was responsible for training ship personnel in my job. I obtained being blue jacket sailor of the year while on the ship because of my skill to problem solve major equipment. My job was to be the first one on the scene during casualties. During our shipboard assessment, I helped my division score 95.7% in the knowledge of firefighting/flooding equipment along with knowing how to assess and stop/prevent a casualty. With the work that I did while in service, the Department of the Navy felt that it was stellar enough to earn an honorable discharge.
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- Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
- Calculated dosage, filled prescriptions and prepared prescription labels.
- Researched customer health insurance plans to provide prescription authorization and efficient patient care.
- Processed prescriptions, checking against known patient allergies.
- Resolved third-party rejection claims.
- Ordered medicines daily to comply with demands and needs.
- Communicated extensively with patients to provide assistance, support and instructions.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Established and updated patient profiles, including lists of medications and insurance details.
- Maintained clean and organized pharmacy shelving and work areas.
- Developed and implemented training methods to promote improved officer performance.
- Inspected and repaired systems to maximize performance.
- Stood duty to ensure vital systems ran properly to complete the mission set out to do.
- Extinguished fires or secured flood in high maintenance areas.
- Utilized tools to fix equipment mandatory for the ship to be stable
- Input data collected from high maintenance equipment and ensured it followed the specific guidelines
- Answered emergency calls while out to sea no matter the time
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Created agendas and communication materials for team meetings.
- Ordered equipment for my division so they could succeed in their tasks
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
University Of Arkansas, Fayetteville - Fayetteville, AR
- Honor Roll- Fall 2020
- 3.9 GPA
- Dean's List Honoree Fall 2020
- Major in Nursing
Cardiopulmonary resuscitation- December 2020
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Resume Overview
School Attended
- University Of Arkansas, Fayetteville
Job Titles Held:
- Pharmacy Technician
- Damage Controlman
- Expo
Degrees
- Bachelor of Science
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