LiveCareer-Resume

pharmacy technician resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Patient Special Education Paraprofessional supportive of instructors and skilled in implementing classroom activities. Experienced in classroom safety, learning processes and individualized learning. Hands-on and ambitious professional committed to accommodating students in learning processes. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Board certified Pharmacy Technician excited to bring 15 year background in Retail pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Special Needs
  • Teacher Assistance
  • Activities Oversight
  • IEP Goals
  • Behavioral Plan Management
  • Classwork Oversight
  • Heavy Lifting
  • Data Management
  • Conflict Resolution
  • Supervision & Leadership
  • First Aid/CPR
  • Training & Development
  • People Skills
  • Time Management
  • Proficient with Microsoft word, excel, powerpoint, pharmacy software systems, etc.
  • Employee Work Scheduling
  • Critical Thinking
  • Budget Development
  • Risk Management
  • Process Implementation
  • Data Analysis
  • Financial Operations Oversight
  • Operational Records Maintenance
  • Medical Condition Coding Software
  • Employee Performance Evaluations
  • Verbal and Written Communication
  • Employee Supervision
  • Interdepartmental Functions Coordination
  • Clinical Staff Management
  • Human Resources Management
Experience
Pharmacy Technician, 12/2012 - 05/2018
Kaiser Permanente Union City, CA,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Prepared prescription transfers to other pharmacies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Maintained proper storage and security conditions for drugs.
  • Prepared and processed medical insurance claim forms and records.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Established or maintained medications and other patient profiles.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Pharmacy Administrative Assistant II, 01/2003 - 12/2012
Kipp Houston Public Schools Austin, TX,
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Explained policies, procedures and services to patients.
  • Communicated with patients with compassion while keeping medical information private.
  • Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Handled Scheduling, prescription errors and performance/evaluation files for Pharmacist and technicians of 34+ locations.
  • Improved Communication efficiency as primary liaison between pharmacist, technicians, and Pharmacy District Manager.
  • Schedule all pharmacist, provide vacation/sick/etc. coverage for 64+ pharmacists and technicians.
  • Required to maintain all licensure, credentials, contracting, billing, and coding.
Farm Fresh Floral/Wharehouse, 11/1988 - 02/2003
Farm Fresh Floral City, STATE,
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed and supervised staff performance.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Used Point of Sale register system to complete transactions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Managed daily operations, client relations and IT.
  • Managed 20+ employees.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
SpEd Paraprofessional, 04/2019 - present
Victory Elementary School City, STATE,
  • Supported students with personalized accommodations, extra assistance and educational assessments.
  • Collaborated with teacher to develop personalized and successful learning strategies.
  • Escorted students to restroom cafeteria, outside to playground and on field trips.
  • Managed class of special education students in absence of lead teacher.
  • Instructed small groups of students in alphabet, shapes and color recognition.
  • Advised instructor on student behavior or issues requiring immediate attention.
  • Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
  • Communicated affirmatively and promoted positive attitudes with every student.
  • Met one-on-one with autism students and implemented targeted behavioral plans.
  • Supervised test taking and graded papers.
  • Improved behavior with modification and positive reinforcement techniques.
  • Consulted with teachers regarding student progress, IEP adjustments and classroom needs.
  • Evaluated student needs to provide helpful resources and support.
  • Provided supplemental supervision in classrooms, schoolyards and cafeterias.
  • Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
  • Motivated students using feedback and encouragement.
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
  • Adapted instructional techniques to appropriate ages and skill levels of supervised students.
  • Tutored students in course material to improve comprehension.
Education and Training
Bachelor of Arts: Healthcare Administration , Expected in 05/2023
-
American College of Education - Indianapolis, IN
GPA:
Status -
  • 11/15/2021 to present - Honor Roll
  • 4.0 GPA
Associate of Science: General Studies , Expected in 05/2019
-
Tidewater Community College - Norfolk, VA
GPA:
Status -
High School Diploma: , Expected in 06/1988
-
Craddock High School - Portsmouth, VA,
GPA:
Status -
Activities and Honors
  • Certified Pharmacy Technician and Registered with the Virginia Board of Pharmacy
  • Bachelor's Degree Healthcare Administration: Graduation Pending May 2023, GPA 4.0
  • Associates Degree General Studies/Science

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Resume Overview

School Attended

  • American College of Education
  • Tidewater Community College
  • Craddock High School

Job Titles Held:

  • Pharmacy Technician
  • Pharmacy Administrative Assistant II
  • Farm Fresh Floral/Wharehouse
  • SpEd Paraprofessional

Degrees

  • Bachelor of Arts
  • Associate of Science
  • High School Diploma

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