Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

To pursue a highly rewarding career in a challenging and healthy work environment where I can utilize my skills and knowledge.

  • Effective interpersonal skills with peers and senior management. Skilled at carrying out all administrative job duties and types 40+ words per minute.
  • Reliable, hardworking and dedicated professional who works well under pressure and produces outstanding results whether individually or in a team setting.
  • Proven work history of providing exceptional customer service and successfully handling multiple duties simultaneously without need for excessive supervision from management.

Computer systems that I have knowledge of: QS1, NRX, HBS

  • Verifying orders - 10+ years
  • Pharmacy operations - 8 years
  • Aseptic techniques - 8 years
  • Drug inventory control - 8 years
  • Preparing bulk medications - 10+ years
  • Ordering and stocking medications - 10+ years
  • Stocking shelves - 10+ years
  • Point of sale systems proficiency - 8 years
  • Time management
  • Quality assurance and control
  • Problem-solving skills
  • Labeling prescriptions - 10+ years
  • Supporting pharmacy operations - 10+ years
  • Workflow Optimization - 10+ years
  • FDA compliance - 8 years
  • Insurance billing - 8 years
  • Resolving customer issues - 10 + years
  • Customer service - 10+ years
  • Administrative support
  • Process improvement
  • Inventory management - 8 years
  • Team building
  • Communications
  • Business operations
  • Supervision - 6 years
  • Team management - 6 years
  • Planning and coordination
  • Problem resolution
  • Organization
  • Word Doc - 10+ years
  • Insurance Verification - 8 years
  • Medical Coding - 8 years
  • Medical Scheduling - 8 years
  • Anatomy Knowledge - 10+ years
  • Transcription - 8 years
  • HIPAA - 10+ years
Pharmacy Technician, -
Beacon Health System Goshen, IN,
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
Pharmacy Fill Cycle Supervisor, -
Continuing Care Rx - Omnicare Pharmacy City, STATE,
  • Team leadership
  • Completed audits every 6 months to check registrations, verifications and denials.
  • Boosted team productivity and success by establishing strong and trusted connections.
  • Recruited, trained and motivated 14-person team handling all billing and coding procedures.
  • Developed team schedules, managed timekeeping and administered bi-weekly payroll for team.
  • Mentored new employees on data entry and billing tasks, and delivered constructive feedback to increase understanding of job duties.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Conducted yearly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Trained 14 employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Managed daily operations within the office by supporting continuous delivery of excellent services and care.
Data Entry Specialist - Pharmacy Technician, -
Bloomfield Pharmacy City, STATE,
  • Processed prescriptions, checking against known patient allergies.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Received, reviewed, dispensed and labeled over 120 prescriptions daily with expert accuracy.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Entered orders into system and filled medication orders.
  • Eliminated third-party rejection claims.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Filled over 120 medication orders daily and entered orders into system.
  • Coordinated with other pharmacy locations to resolve billing and inventory issues.
  • Ordered medicines daily to comply with demands and needs.
  • Entered and processed patient prescriptions in company system.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Processed prescription transfer requests from competitors.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Education and Training
High School Diploma: , Expected in 06/1989
East Juniata High School - Cocolamus, PA,

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School Attended

  • East Juniata High School

Job Titles Held:

  • Pharmacy Technician
  • Pharmacy Fill Cycle Supervisor
  • Data Entry Specialist - Pharmacy Technician


  • High School Diploma

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