Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Recently certified Pharmacy Technician well versed in filling medication orders. Carefully maintains customer profiles to prevent contraindicated medication fulfillment. Conscientiously manages inventories to prevent shortages. Ready to grow personal proficiencies while providing invaluable services.

  • Aseptic techniques
  • Pharmacy operations
  • Drug inventory control
  • Ordering and stocking medications
  • Preparing bulk medications
  • Verifying orders
  • Stocking shelves
  • Quality assurance and control
  • Workflow Optimization
  • Time management
  • FDA compliance
  • Insurance billing
  • Resolving customer issues
  • Problem-solving skills
  • Insurance Verification
  • Point of sale systems proficiency
  • Troubleshooting malfunctioning equipment
Pharmacy Technician, 08/2018 - Current
Beth Israel Deaconess Medical Center Sherborn, MA,
  • Ordered out of stock medications to keep inventory well-stocked.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Used 8-point check system to verify labeled prescriptions.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Restocked shelves and prepared expired drugs for return.
  • Prepared prescription transfer requests from competitor companies.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Ordered medicines daily to comply with demands and needs.
  • Processed prescriptions, checking against known patient allergies.
  • Processed prescription transfer requests from competitors.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Communicated with insurance companies for billing purposes.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Resolved third-party rejection claims.
  • Entered orders into system and filled medication orders.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Administered medications as per pharmacist orders.
  • Prepared and submitted claims to insurance companies for payment.
  • Compiled customer demographic, allergy and medical history background.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Answered customer questions regarding medication.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
Shift Leader, 03/2017 - 08/2018
Advanced Lubrication Specialties Bensalem, PA,
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Delegated tasks to employees and monitored activities and task completion.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Hostess, 06/2015 - 09/2016
Red Robin International, Inc. Spring, TX,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered telephone to provide dining information and take party reservations.
  • Notified server after seating parties in section to facilitate prompt service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered questions about food and order statuses for waiting customers.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Education and Training
: General Studies , Expected in
Northern Wyoming Community College District - Sheridan College - Sheridan, WY

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School Attended

  • Northern Wyoming Community College District - Sheridan College

Job Titles Held:

  • Pharmacy Technician
  • Shift Leader
  • Hostess


  • Some College (No Degree)

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