pharmacy technician resume example with 12+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Detail-oriented Pharmacy Technician offering 2 years of experience in filling prescriptions with expert accuracy. Expert at building relationships with customers and promoting teamwork within any given settings.
Proficient in managing inventory, performing supply audits and maintaining meticulous records. Committed to upholding highest standards of quality control.
Skills
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Experience
Pharmacy Technician, 02/2020 - Current
Cfg Health Network – Elizabeth, NJ
Cfg Health Network – Elizabeth, NJ
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Communicated with insurance companies for billing purposes.
- Used 8-point check system to verify labeled prescriptions.
- Flagged potential drug interactions and allergies to prescribed medications for patients of all health conditions and age ranges.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
- Supported pharmacist in preparing [Number] prescriptions daily.
- Received, reviewed, dispensed and labeled over [Number] prescriptions daily.
- Cross-promoted supplement and nutritional products to maximize add-on sales.
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
- Handled over 400 daily prescription fills.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Assistant Manager, 04/2018 - 10/2019
Twice Daily – Jasper, TN
Twice Daily – Jasper, TN
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Planned and prepared workflow schedules, delegating tasks for 5-member team.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Delegated daily tasks to team members to optimize group productivity.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enhanced sales by implementing merchandising and promotional improvements.
- Trained team of 5 to deliver outstanding customer service, boosting customer satisfaction ratings
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Assistant Manager, 08/2015 - 09/2016
Twice Daily – Kimball, TN
Twice Daily – Kimball, TN
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Oversaw team development according to industry service standards to further customer loyalty.
- Completed inventory audits to identify losses and project demand.
- Enhanced sales by implementing merchandising and promotional improvements.
- Trained team of 4 to deliver outstanding customer service, boosting customer satisfaction ratings.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Lead Server, 01/2006 - 04/2014
The Culinary Institute Of America – San Antonio, TX
The Culinary Institute Of America – San Antonio, TX
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to the Store Manager immediately.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education and Training
Certificate : Medical Coding, Expected in 05/2012
Joint Vocational School - Georgetown , Ohio
Joint Vocational School - Georgetown , Ohio
Medical Assisting Expected in
Southern State Community College - Hillsboro, OH
Southern State Community College - Hillsboro, OH
High School Diploma: , Expected in 05/2006
Eastern High School - Macon, Ohio
Eastern High School - Macon, Ohio
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Resume Overview
School Attended
- Joint Vocational School
- Southern State Community College
- Eastern High School
Job Titles Held:
- Pharmacy Technician
- Assistant Manager
- Assistant Manager
- Lead Server
Degrees
- Certificate
- Some College (No Degree)
- High School Diploma
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