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pharmacy technician resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Seasoned Pharmacy Technician with over 30 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.

Skills
  • Verifying orders
  • Point of sale systems proficiency
  • Preparing bulk medications
  • Troubleshooting malfunctioning equipment
  • Proper labeling procedures
  • Ordering and stocking medications
  • Pharmacy operations
  • Stocking shelves
  • Drug inventory control
  • Insurance Verification
  • Insurance billing
  • Labeling prescriptions
  • FDA compliance
  • Quality assurance and control
  • Supporting pharmacy operations
  • Resolving customer issues
  • Problem-solving skills
Experience
08/2001 to Current Pharmacy Technician Change Healthcare | Buena Vista, PA,
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Prepared prescription transfers to other pharmacies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Compiled customer demographic, allergy and medical history background.
  • Received, reviewed, dispensed and labeled over 250 prescriptions daily.
  • Entered patient and medication information into Pioneer to generate prescription labels.
01/1999 to 07/2001 Assistant Manager of Human Resources Town Pump, Inc. | Ronan, MT,
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Held exit interviews and documented information discussed with employees.
  • Created and implemented exit and interview program process.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, gauge successes of implemented programs and update or align new company objectives.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Decreased workers' compensation claims by working closely with employees to promote safety.
  • Advised management in development of staffing equity plans.
05/1986 to 06/1999 Pharmacy Technician Change Healthcare | Capitola, CA,
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
Education and Training
Expected in 05/1982 to to High School Diploma | Springfield South High, Springfield, OH GPA:

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Resume Overview

School Attended

  • Springfield South High

Job Titles Held:

  • Pharmacy Technician
  • Assistant Manager of Human Resources
  • Pharmacy Technician

Degrees

  • High School Diploma

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