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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Professional Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to a team. Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Skills
  • Troubleshooting Malfunctioning Equipment (Script Pro, Register, Computer Systems)
  • Maintaining a clean work environment
  • Inventory Management including yearly inventory of entire pharmacy.
  • Preparing Bulk Medications
  • Insurance Knowledge
  • Customer Billing
  • Team Leadership
  • Interpersonal Communication
  • Drug storage procedures
  • Prepare bubble packs
  • Advanced math skills
  • Pharmaceutical sales and services
  • Drug utilization review
  • Processing payments
  • Updating medication histories
  • Manual and automated medication dispensing
  • Receiving incoming supplies
  • Assisting pharmacists
  • Medicare and Medicaid process
  • Confidentiality and HIPAA
  • Drug inventory management
  • Medication dispensing
  • Operations Support
  • Regulatory Compliance
  • HIPAA
  • Interpreting orders
  • Answering customer questions
  • Patient privacy
  • Typing medication labels
  • Data Entry
  • Patient confidentiality
  • Customer Checkout
  • Multi-line phone talent
  • Order fulfillment
  • Credit card processing
  • Money handling abilities
  • Stocking and replenishing
  • Computer proficient
  • Drug safety
  • Team collaboration
  • Attentive while listening to instructions and fulfilling the task at hand.
  • Works proficiently independently and as a team player
  • Takes initiative to find a solution
  • Completes tasks in a timely matter
Work History
06/2011 - 03/2020Pharmacy Technician | Company Name - City, State
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Set up and modified patient profiles in Pioneer to include current information such as medications and insurance details.
  • Processed prescriptions in a busy pharmacy setting, achieving decreased customer wait times, and maintaining excellent customer satisfaction.
  • Diffusing situations in which the customer was upset or disgruntled in certain situations.
  • Customer Service add on sales.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Ordered medicines daily to ensure compliance with demands and needs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked automated medication dispensing equipment.
  • Counted, measured and compounded medications following standard procedures. (BMX)
  • Processed incoming drug orders.
  • Communicated instructions to patients or caregivers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ensured proper entry and processing of patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Communicated with prescriber to verify medication dosages, refill authorizations and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Managed outdated medications.
  • Filled and Labeled weekly Med Sets.
  • Maintained accurate inventory and documentation.
  • Consulted patients about Medicare Part D plans during open enrollment.
  • Editor for the company social media pages.
06/2009 - 09/2011Retail Sales Associate | Company Name - City, State
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Educated customers on promotions to enhance sales.
  • Experience with register and customer service
  • Monthly Floor Sets
11/2010 - 12/2010Retail Sales Associate | Company Name - City, State
  • Interpreted and followed verbal instructions and pull sheets.
  • Maintained effective team member communication.
  • Sorted and Folded clothing shipments and distributed the products on the sales floor.
  • Register Experience.
Education
06/2008Ephrata Senior High School, City, StateHigh School Diploma:
Antonelli Institute, City, StatePhotography

Attended Antonelli Institute for 1 year, and completed a summer course for Photography.

Harrisburg Area Community College, CityHumanities, Language, & The Arts

Attended HACC for 1 year for Humanities, Language, & The Arts.

Photography

10+ years experience with digital photography. Experience including Senior Portraits, Family Portraits, Weddings, & New Born photography.

House/ Dog Sitting

4+ years experience house sitting/ dog sitting for family friends, family, & co-workers.

Ordained Minister

Former Ordained Minister through Universal Life Church. Registered to perform wedding ceremonies in the state of Pennsylvania.

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Resume Overview

School Attended

  • Ephrata Senior High School
  • Antonelli Institute
  • Harrisburg Area Community College

Job Titles Held:

  • Pharmacy Technician
  • Retail Sales Associate

Degrees

  • High School Diploma :
    Photography
    Humanities, Language, & The Arts

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