Pharmacy Technician Resume Example
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PHARMACY TECHNICIAN
Professional Summary
Efficient Pharmacy Technician recognized for effectively performing all pharmacist duties in store, averaging hundreds prescriptions daily. Organized and respectful professional capable of maintaining flexible schedule and adapting to unique business and customer needs. In-depth knowledge of medical terminology, pharmaceutical storage and inventory management. Eager to bring talent and expertise to your company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Skills
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Work History
Pharmacy Technician, 07/2018 to Current
Trihealth, Inc. – Oxford , OH
Trihealth, Inc. – Oxford , OH
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than several hundred daily prescriptions in high-volume pharmacy environment.
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Set up and modified patient profiles in RxConnect to include current information such as medications and insurance details.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Performed diversified functions with minimal oversight, including inventory counting.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Communicated directly with doctors offices via telephone, fax, and email.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked automated medication dispensing equipment.
Management Assistant, 05/2016 to 07/2018
Department Of Health And Human Services – Claremore , OK
Department Of Health And Human Services – Claremore , OK
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked closely with manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Educated customers on promotions to enhance sales.
- Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various issues.
- Assisted customers with locating and choosing merchandise in any store department.
- Answered questions about store policies and concerns to support positive customer experiences.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Teacher, 08/1994 to 01/2016
State Of North Carolina – Marshall , NC
State Of North Carolina – Marshall , NC
- Fostered team collaboration between students through group projects for [Area of study.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
- Boosted student grasp of materials with weekly tutoring sessions.
- Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
- Observed and evaluated students' performance, behavior, social development and physical health.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Connected with parents and community organizations to promote involvement.
- Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Prepared and graded subject tests for students.
- Preserved confidentiality of student records and information at all times by securing files.
- Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
- Created and implemented daily lesson plans and unit studies.
- Planned, facilitated and assessed monthly staff meetings and staff development.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Collaborated closely with peers to create cross-curricular lessons throughout year.
- Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.
- Educated students in strategies for enhancing knowledge and testing performance.
- Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest of Children's Literature as avenue of study.
- Served on school committee for STEM curriculum development.
- Pursued professional development continually by attending educational conferences and teacher training workshops.
- Mentored students needing extra assistance understanding lessons or concepts.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Instituted mentoring program between [Number] and [Number]-grade students, increasing student development and enthusiasm for learning.
- Promoted student engagement with positive reinforcement techniques and diverse learning strategies.
- Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
- Developed rapport with students and families, building positive classroom community.
- Collaborated with parents of special needs students to increase comprehensive and long-term success.
- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
- Utilized classroom technologies to increase student interest in lessons.
- Evaluated students on basis and adjusted lessons accordingly to incorporate improvements.
- Prepared lesson plans according to assessment of student needs and learning ability.
- Introduced assignments to closely monitor student progress and thorough understanding.
- Documented individual progress and performance optimization strategies in required reports.
- Used variety of assessment tools and strategies to improve instruction methods.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
- Attended and facilitated IEP meetings for students and families.
Education
Associate of Applied Science: Computer Technology, Math, 07/1982
Brazosport College - City, State
Brazosport College - City, State
Bachelor of Science: Mathematics Teacher Education, Criminology, 08/1985
Sam Houston State University - City, State
Sam Houston State University - City, State
Law Enforcement Administration, 05/1984
Brazosport College - City, State
Brazosport College - City, State
Bachelor of Science: Teacher Education, Multiple Levels, Math,Reading, , 08/1994
University of Houston - Clear Lake - City, State
University of Houston - Clear Lake - City, State
- Coursework in Math,Reading, Early Childhood and Special Education
Certifications
- Certified Pharmacy Technician (CPhT)
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Resume Overview
School Attended
- Brazosport College
- Sam Houston State University
- University of Houston - Clear Lake
Job Titles Held:
- Pharmacy Technician
- Management Assistant
- Teacher
Degrees
- Associate of Applied Science : Computer Technology, Math , 07/1982
Bachelor of Science : Mathematics Teacher Education, Criminology , 08/1985
Law Enforcement Administration , 05/1984
Bachelor of Science : Teacher Education, Multiple Levels, Math,Reading, , 08/1994
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