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Pharmacy Technician Resume Example

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PHARMACY TECHNICIAN
Summary

Board-certified Pharmacy Technician excited to bring 4 years background in retail pharmacy to growing team. Well versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Skills
  • Insurance billing
  • Pharmacy operations
  • Insurance Verification
  • FDA compliance
  • Quality assurance and control
  • Time management
Experience
WalgreensGreen Bay, WIPharmacy Technician10/2016 to Current
  • Prepared medication labels with item name and quantity.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Entered and processed patient prescriptions in company system.
  • Resolved third-party rejection claims.
  • Administered medications as per pharmacist orders.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Entered orders into system and filled medication orders.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Prepared and submitted claims to insurance companies for payment.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Prepared requisitions for drugs and supplies as necessary.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Dispensed approximately 700-1,000 prescriptions daily.
  • Communicated with insurance companies for billing purposes.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Interpreted and processed medication orders under supervision of the pharmacy director.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Ordered medicines daily to comply with demands and needs.
  • Restocked shelves and prepared expired drugs for return.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
Cafe HollanderMequon, WIServer01/2016 to 10/2016
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Greeted newly seated guests quickly and efficiently.
Georgia-PacificGreen Bay, WIForklift Operator05/2014 to 01/2016
  • Sustained forklift functionality by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Immediately reported any safety and quality issues to management.
  • Completed routine post and pre-operation inspections of forklifts and other heavy equipment.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting machines to maintain optimal performance and limit overtime cost.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Filled out inspection logs at beginning of each shift.
  • Maintained current forklift training and certification as required by company policies.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Cut, removed and dispensed of wires from products in proper and safe places
Education and Training
Bachelor of Science:Health Sciences12/2020University Of Wisconsin - Green Bay, Green Bay, WI
  • Major in Health Sciences emphasis in Nutritional Sciences
Some College (No Degree)Concordia University Wisconsin, Mequon, WI
  • Major in Biomedical Sciences
  • Concordia Women's Soccer Team Fall 2014, 2015
Some College (No Degree)Marian University, Fond Du Lac, WI
  • Major in Biomedical Sciences
  • Dean's List Honoree Fall 2013
  • Marian Women's Soccer Team Fall 2013
Certifications
  • Certified Pharmacy Technician (CPhT)
  • Certified Senior Pharmacy Technician (For Walgreens) Fall 2018
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Resume Overview

Companies Worked For:

  • Walgreens
  • Cafe Hollander
  • Georgia-Pacific

School Attended

  • University Of Wisconsin - Green Bay
  • Concordia University Wisconsin
  • Marian University

Job Titles Held:

  • Pharmacy Technician
  • Server
  • Forklift Operator

Degrees

  • Bachelor of Science : Health Sciences 12/2020
    Some College (No Degree)
    Some College (No Degree)

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