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Pharmacy Technician Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Seasoned Pharmacy Technician with experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Skills
  • Stocking shelves
  • Preparing bulk medications
  • Ordering and stocking medications
  • Verifying orders
  • Proper labeling procedures
  • Point of sale systems proficiency
  • Pharmacy operations
  • Drug inventory control
  • Supporting pharmacy operations
  • FDA compliance
  • Workflow Optimization
  • Problem-solving skills
  • Insurance Verification
  • Insurance billing
  • Labeling prescriptions
  • Problem resolution
  • Quality assurance and control
Experience
10/2018 to Current Pharmacy Technician Umass Memorial Health Care | Worcester, MA,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Prepared prescription transfers to other pharmacies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Merchandised related products to drive pharmacy department sales.
  • Requested scripts from doctors and verified insurance and coding.
01/2018 to 10/2018 Shift Leader Hut American | Mobile, AL,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted with performance reviews to identify areas of improvement.
  • Established team goals, reviewed employee work and mentored team members to improve performance.
01/2017 to 01/2018 Pharmacy Cashier Charles River Community Health | Both Sites, MA,
  • Answered customer questions and referred to pharmacist for medication information.
  • Verified written prescription and refill requests to confirm complete and accurate information for pharmacists.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Managed cashier shifts and breaks.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
Education and Training
Expected in 06/2017 GED | Miami Ad School, Miami, FL GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Professional
Negotiated:

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Resume Overview

School Attended
  • Miami Ad School
Job Titles Held:
  • Pharmacy Technician
  • Shift Leader
  • Pharmacy Cashier
Degrees
  • GED